Chris Boyer and Reed Smith challenge a growing assumption in healthcare: that technology is the strategy. While health systems face urgent pressures—from constrained budgets to rising demand—they’re investing heavily in digital solutions. But are they using technology to truly enable transformation, or simply chasing shiny objects? In this episode, they explore:

Why digital transformation is often confused with digital adoption.
The risk of letting vendor roadmaps dictate your innovation priorities.
How to reposition technology as a flexible enabler—not the end goal.
What health systems can learn from other industries that center business outcomes, not features.

They are also joined by David Norris, CEO of Affineon, who shares why now is the right time for bold innovation. Drawing from his work with both enterprise healthcare systems and startups, he outlines how aligning technology with long-term strategy creates value—not just velocity.

Mentions From the Show:

Shaping Tomorrow’s Healthcare: Reflections on Digital Health 2025
How voice AI can slash healthcare clinicians' workloads — and offer companionship for older adults
Medical centres compete to achieve ‘smart hospital’ status
David Norris on LinkedIn
Affineon website
Reed Smith on LinkedIn
Chris Boyer on LinkedIn
Chris Boyer website
Chris Boyer on BlueSky
Reed Smith on BlueSky

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TP440: Is Technology the Strategy… or Just the Tool?

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