Podcast
Triple Sat
Hosted by Jen Wilt, Jess Nathan, and Kathy Callahan · ENGLISH
Join us on our tasty journey as three restaurant industry veterans dish out insights, laughs, and heartwarming tales from the hospitality world! From serving up scrumptious meals to crafting unforgettable dining experiences, we're here to share our secrets to making customers happy, one delicious bite at a time. Welcome to Triple Sat, where fun and fabulous service collide!
39episodes
Episodes
Newest firstAll episodes
Rilla Fest 2026 #Rillage
Mar 300:23:56Tap to summarizeThis week, we're talking about a night that meant so much more than just great music and a packed house. We came together to celebrate the life and legacy of Christine Havrilla - an incredible local musician who left a lasting mark on everyone lucky enough to know her sound and her spirit. The Rillage - her devoted circle of fans, family, and friends - showed up in full force to support the newly created memorial scholarship fund in her name. And that's the thing about fundraisers: they're never just about the money. They're about preserving legacies. They're about community showing up. They're about turning grief into something hopeful and lasting. We talk about what it takes to host a meaningful fundraiser, the emotional weight behind events like this, and why people give - not out of obligation, but out of love. When the room is filled with shared memories, music, and purpose, something bigger happens. It becomes impact. It was powerful, emotional, loud (in the best way), and exactly the kind of night she would've loved. Because when the Rillage packs the house, it's not just an event - it's a movement.
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Special Delivery
Feb 1700:28:50Tap to summarizeIn this episode, we are diving into the world of deliveries and carryouts - the convenience everyone loves and the chaos restaurants manage behind the scenes. From nonstop orders to keeping the food fresh on the go, we are sharing the realities of takeout life in today's hospitality world.
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New Year, New Shift
Jan 2700:22:53Tap to summarizeWe're talking about the restaurant reset - what the New Year really means behind the scenes, what we're changing, and what always stays the same. Fresh goals. hard lessons, and realistic expectations as the industry rolls into another year.
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Year in Review
Jan 1300:22:40Tap to summarizeWe are starting 2026 with a look at our 2025 Spotify Wrapped numbers. Thank you for listening! Then we look ahead to 2026: what's coming up, and what we are excited about. Real talk, a little reflection, and big plans for the year to come.
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Parking Woes
Dec 3000:22:46Tap to summarizeMeters that expire too soon, full lots, and drivers who absolutely cannot park their own cars - this episode covers it all. From low-speed parking lot accidents to the chaos of circling one more time, we vent about the universal struggle of finding a spot and surviving it.
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Triple Sat Travels - Saint Michaels, MD
Dec 1600:32:49Tap to summarizeWho says a great trip has to be far away? This week on Triple Sat Travels, we escape to Saint Michaels, MD - only about an hour and forty minutes from us and absolutely worth it. A quick trip, some fast walking, good eats, and a small town Hallmark holiday movie feel that makes you immediately want to plan your next trip.
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The Donation Dilemma
Dec 200:24:55Tap to summarizeIn this episode, we delve into the seemingly endless stream of donation requests. From gift cards and raffle baskets to dine and donate nights, donated food for events, and the classic "our event will give your business great exposure," we are breaking down the real cost of "giving back." We share stories and talk about how operators decide when to say yes, when to decline politely, and how to protect your margins while still supporting the community you love.
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Holidaze
Nov 1800:20:02Tap to summarizeIt's the most chaotic time of year! The holidays bring joy, family, and a whole lot of stress - especially for those of us working in restaurants and catering. In this episode, we talk about what it's really like behind the scenes during the season of "festive madness." From overbooking parties and impossible menus to staff meltdowns and Christmas miracles, we share the highs, lows, and hilarious moments that come with surviving the holi"daze" in hospitality.
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To Review or Not to Review
Oct 2100:29:29Tap to summarizeTo Review or Not to Review - that is the question! In this episode, we are pulling back the curtain on the world of online reviews. From glowing five-star love notes to the "food was great but three stars" mysteries, we have seen it all. We talk about when feedback helps, when it hurts. and how to keep your cool when the internet forgets we are human. Because in hospitality, every star counts.
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Bring Your Own.... Boundaries
Oct 700:22:27Tap to summarizeIn this episode, we are talking about BYO - bottles, cake, food, etc - and when it's cool.... and when it's not cool. Sure, we get it, Aunt Linda makes a killer cheesecake, and you want to share it, but at the end of the day, restaurants and caterers are still businesses. That seat you are sitting in keeps the lights on, pays the staff, and funds the next great meal you didn't have to make yourself. Join us as we unpack the fine line between hospitality and hustling to stay afloat.
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