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This CCO Won't Ask His Team What He Wouldn't Do Himself (And Why) ft. Jim Richmond (Smartling) - [Un]Churned – The No. 1 Podcast for Customer Retention | Wave AI Podcast Notes
← [Un]Churned – The No. 1 Podcast for Customer Retention
[Un]Churned – The No. 1 Podcast for Customer Retention
This CCO Won't Ask His Team What He Wouldn't Do Himself (And Why) ft. Jim Richmond (Smartling)
January 28, 2026
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00:29:08
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![This CCO Won't Ask His Team What He Wouldn't Do Himself (And Why) ft. Jim Richmond (Smartling) — [Un]Churned – The No. 1 Podcast for Customer Retention cover](/_next/image?url=https%3A%2F%2Fd3t3ozftmdmh3i.cloudfront.net%2Fstaging%2Fpodcast_uploaded_episode%2F40344000%2F40344000-1769692537868-95a068c041f33.jpg&w=1920&q=75)