Transcript
Brittany Mueller (0:00)
The Voices of Search Podcast is a proud member of the I Hear Everything Podcast Network. Looking to launch or scale your podcast, I Hear Everything delivers podcast production, growth and monetization solutions that transform your words into profit. Ready to give your brand a voice then visit iheareverything.com welcome to the Voices of Search Podcast. A member of the I Hear Everything Podcast network, ready to expedite your company's organic growth efforts. Sit back, relax and get ready for.
Tyson Stockton (0:34)
Your daily dose of search engine optimization wisdom.
Brittany Mueller (0:37)
Here's today's host of the Voices of Search podcast, Tyson Stockton.
Tyson Stockton (0:42)
Hey, what's going on? My name is tyson from Previsible I.O. and joining me today is Brittany Mueller who is the data scientist advocate at Brittany Mueller Inc. Which specializes in providing innovative digital marketing solutions achieved through a combination of cutting edge technology and creative strategies. Today, Brittany and I are going to be discussing putting AI to work for specific tasks. So with that, here's my conversation with Brittany, data Science Advocate at Brittany Meiler Inc. Brittany, welcome to the podcast.
Brittany Mueller (1:14)
Woohoo. Thanks for having me. This is awesome.
Tyson Stockton (1:18)
I was looking forward to having you on here. I think as we were talking before the show, I have a shared interest in the education space. So I think it's really cool what you've been working on from kind of AI education and trailing and yeah, kind of that entire front. So thanks for joining us.
Brittany Mueller (1:36)
Yeah, thanks for having me.
Tyson Stockton (1:38)
And I mean we're doing kind of today's conversation, tomorrow's as well, but today we wanted to jump into more of like different applications of AI and I think most people or a lot of the, the narrative tends to drift towards content. Generative AI. I have a suspicion that you're kind of thinking in maybe a wider lens, like how would you set the stage for the listeners of like what should our perspective be? Like what's the breadth of options that we can really be working towards instead of just content?
Brittany Mueller (2:18)
Yeah, I love this question because I think so often, like especially right now with just all of kind of the AI hype and things exploding around AI, we are inundated with AI messaging that it's going to make our work faster, more efficient and productive. All of these vague productivity terminology is typically used to describe AI today. And what's interesting is it's a lot like programming in terms of application. You have to get really, really task specific to have it add value to your day to day life. And so oftentimes people kind of overlook the task that might take them 20 minutes a day. But if you figure out a Way to streamline and automate that using something like AI, if applicable. You know, over the course of a year, you're saving over 86 hours of work, right? Over two full weeks of your time. So I think it's important to kind of create a fun playground to experiment with really, really task specific applications, right. And to take a step back and identify what are the common tasks that you do each and every day. What does that look like? What are you and your team working on? What sort of insights would be super, super valuable for maybe your project or this quarter's goal? How could you start to uncover different insights that AI can support you with? So in my opinion, AI applications are everything from helping to clean up and organize your inbox, to categorizing massive amounts of customer insights and reviews and conversations on platforms like Reddit. The ability to surface real time kind of temperature checks on how people are perceiving your tool, your services, your brand, et cetera, are more attainable and valuable right now because it's more accessible than ever. You're able to use that and wield it in ways that we've never really had access to before. And then it's all the way to the research support side. There's My friend had helped found this company Monkey learn where they did sentiment analysis at scale. And to show the power of sentiment insights, they decided to analyze over a million hotel reviews from around the world within like the last however length of time using Google hotel reviews. And the insights that they uncovered were incredible. You know, like the biggest disappointment in Paris was croissants. Bangkok hotels have a cockroach problem. Wi fi is a common issue in like northern Europe. There were all of these interesting things that you know from a concierge perspective or someone doing marketing or SEO for these hotels, you can be like a quick differentiator in some of these areas and be able to communicate fixes a lot quicker using this real time insights. And so it's really about getting specific on what it is you want to use AI for. And a big part of that too is is understanding what it's qualified to do and what it's not qualified to do. And so that's something that throughout a course that I teach, it's so fun to sort of break apart why AI isn't good at data driven research in and of itself. Right? It's not reliable. Whereas on the other hand it's really great at summarizing massive amounts of text or querying against a big document. You can quickly find insights and so there's different applications that. But to be honest, I think you also only learn and get a true handle for through experiencing it. And so it's fun. I would challenge people listening to play with the technology and just to sort of have fun using it in different ways and verify the outputs on those last points.
