Damian Andrews Growing Revenue and Profit deals with all things that put more money in your business pocket.

Damian interviews business experts from CEOs, business leaders, experts, managers and turn around specialists. Each episode you learn knowledge and actions used by the best and most successful businesses and leaders to ensure ongoing profit security.

There are simple and easy steps to business success. Damian Andrews shares the key principles that long term successful business use to achieve ongoing profit security.

Location: Melbourne, Australia

Wednesday May 31, 2023

Richard Blank - CEO Costa Rica’s Call Centre

https://youtu.be/nYS1nbv7aFM

https://youtu.be/gshrP2PyzB0

Persistence and Perception

But from that component, you mentioned before about walking across the dance floor. Right. Getting up there and you've listened to a number of my podcasts. So apologies if you're getting the same story that you've heard before. But for the audience, the new audiences that haven't heard it, others have. But I had a friend in the army. I wasn't really a friend, but it was someone I was in the army with. He was a good looking guy, but he was a bit dumb. um in my opinion and but he was always dating these amazing women they were beautiful they were doctors and lawyers and and just really genuinely good people that would help out and we're looking myself and my friends are going how you know you're not that bright and you know yeah you're good looking but we were always thinking you know he must be well hung or something like that was you know i was 19 years you know those are the thoughts that go in your head And one day I asked him, and I said, Shane, and I did say this. I said, Shane, you're not that bright. How is it that you're dating all these amazing women? And he turned into this wise old soul, put his arm around my shoulder, and he said, Damien, what you don't see is I ask a lot. Most of them say no. You just see the ones that say yes

The Vintage Limo Experience

you were mentioning the limo not the kind of limo that your audience is thinking it's a restored 1984 300d lang that's why i want to be in it it's like awesome yeah put in a put in a bar I painted it black. I got the white walls and I found old school, like, hubcaps on it. It's cool. It's real cool. My influence from that was Remington Steel.

The Power of Listening and Open-Mindedness

But listen, the king that never listens to anybody, they don't last long. Some kings listen to some people. Maybe they forget gas for their car. Still doesn't work. Listen to everybody. Yeah. And then through deductive reasoning or whatever it is, choose the best because the people that work with me have given me some of the greatest ideas that, as you say, we might oversee because of distractions or just routine or in our offices all day, we don't hear the chatter. And so keep that open mind, put your ego aside and mind you that there are people there that are looking for your best interest. It just doesn't always have to be financial or something where it's office politics.

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