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Kent Lenci, an educator, founder of Middle Ground School Solutions, and author of Learning to Depolarize, dissects a depolarization story in three acts. What starts as a heated confrontation over a seemingly neutral photo of Donald Trump evolves into a masterclass in de-escalation across multiple media, from the rapid-fire tension of video calls to the deliberate, cooling pace of email and the intimacy of a long-form phone conversation. Lenci reveals how discovering shared humanity, like the common struggle of a parent's schedule, can dismantle the "performativity" of public disagreement. It is a powerful exploration of the "Listen First" philosophy and why sometimes the most difficult people to talk to are exactly the ones who need to be heard.

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