This special three-day podcast series is tailored for coaches eager to enhance their businesses by building scalable offers and implementing effective systems.

Throughout the series, listeners will gain insights from Jo Lott's journey, focusing on actionable steps to achieve greater income freedom and a stronger influence in their field.

On Day 3 of the series, Jo highlights the importance of celebrating client investments, providing clear guidance, and nurturing long-term relationships to foster loyalty and referrals. She also emphasizes leveraging feedback, success stories, and referral programs to enhance client satisfaction and build a thriving coaching business.

Timestamps:

[00:01:00] Overview of the Week's Topics

[00:04:00] Onboarding Process Essentials

[00:07:00] Nurturing Long-Term Client Relationships

[00:08:00] Retention Strategies

[00:10:00] Feedback and Testimonials

[00:12:00] Building Your Referral Engine

If you would like to join Slack group where we discuss challenges and share experiences use the link below.

Register to join the FREE Slack community

Useful Links

The Next Level Mastermind details

Download the Free Digital version of Coaches' Planner (edition 2025)

Signature Solution Step-by-Step Self Study Course

Download the 12 ways to get clients now

Learn about The Business of Coaching programme

Connect with Jo on LinkedIn

Rate and Review the Podcast

If you found this episode of Women in the Coaching Arena helpful, please do rate and review it on Apple Podcasts or Spotify.

If you’re kind enough to leave a review, please do let Jo know so she can say thank you. You can always reach her at: joanna@joannalottcoaching.com

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94 | Next Level Series - Day 3 - Building Raving Fans: The art of client care that turns into loyalty and referrals

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