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WorkCookie - Get Ahead with Industrial/Organizational Psychology in the Workplace
Hosted by seboc.com - The Society of Evidence-Based Organizational Consulting · EN
All about the workplace from Industrial/Organizational Psychologists and other experts in organization and human behavior science. SEBOC’s (The Society of Evidence-Based Organizational Consulting) premier podcast.
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Ep. 314: Finding Your Place in I-O Psychology
Today00:56:55Summary readyI/O psychology has so many career paths. (Probably more than many people realize.) However, figuring out where you fit can feel overwhelming. In this episode, we explored the different areas of the field and how to identify roles that align with your strengths and interests. In this episode: Dr. Heather Morton, Tom Bradshaw, Nic Krueger, Lee Crowson, LindaAnn Rogers, Ian Siderits I/O Career Accelerator Course: https://www.seboc.com/job Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events
SummaryEp. 313: A Method for the Madness - What Transformation Actually Looks Like Phase by Phase
1w ago00:53:08Summary readyThis episode offers a practitioner's view of what sustainable transformation actually moves through: from the moment of honest awareness, through the friction of resistance, into the kind of cultural shift that outlasts any single initiative or leader. In this episode: Meagan Bond, Nic Kruegar, Rich Cruz, LindaAnn Rogers, Lee Crowson, Ian Siderits, Tricia Kennedy, Alexander Taylor I/O Career Accelerator Course: https://www.seboc.com/job Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events References: Brocha, S. (2026). The Human Method®: An eight-phase organizational transformation methodology [Unpublished manuscript]. Dweck, C. S. (2006). Mindset: The new psychology of success. Random House. Edmondson, A. C. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383. https://doi.org/10.2307/2666999 Edmondson, A. C. (2018). The fearless organization: Creating psychological safety in the workplace for learning, innovation, and growth. Wiley. Gallup. (2025). State of the global workplace: 2025 report. Gallup. Keller, S., & Aiken, C. (2009). The irrational side of change management. McKinsey Quarterly. McKinsey & Company. (2021). The state of organizations 2021: Ten shifts transforming organizations. McKinsey & Company. Overmier, J. B., & Seligman, M. E. P. (1967). Effects of inescapable shock upon subsequent escape and avoidance responding. Journal of Comparative and Physiological Psychology, 63(1), 28–33. https://doi.org/10.1037/h0024166 Peterson, C., Maier, S. F., & Seligman, M. E. P. (1993). Learned helplessness: A theory for the age of personal control. Oxford University Press. Samuelson, W., & Zeckhauser, R. (1988). Status quo bias in decision making. Journal of Risk and Uncertainty, 1(1), 7–59. https://doi.org/10.1007/BF00055564
SummaryEp. 312: The Future of AI Is Culture
2w ago00:53:45Summary readyEvery organization is in a race to adopt artificial intelligence. Few are asking the more important question: are our people ready to work alongside it? The organizations that will win the next decade are not the ones with the most advanced technology — they are the ones with the culture strong enough to absorb, adapt to, and leverage it. AI does not fail because of the algorithm. It fails because of the humans around it — the ones who resist it, misuse it, or never trusted the organization enough to embrace it in the first place. Culture is what determines whether AI becomes a force multiplier or an expensive distraction. In this session, we will examine the relationship between organizational culture and AI adoption, and make the case that investing in culture is not the soft alternative to investing in technology — it is the prerequisite. In this episode: Meagan Bond, Tom Bradshaw, Nic Kruegar, Rich Cruz, Dr. Emi Barresi, Imani Nakyanza I/O Career Accelerator Course: https://www.seboc.com/job Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events References: Boston Consulting Group. (2024). AI at work: Friend and foe. Boston Consulting Group. Deci, E. L., & Ryan, R. M. (2000). The "what" and "why" of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227–268. Edmondson, A. C. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383. https://doi.org/10.2307/2666999 Edmondson, A. C. (2018). The fearless organization: Creating psychological safety in the workplace for learning, innovation, and growth. Wiley. G2. (2025). Global AI adoption statistics and trends 2025. G2 Research. Hermann, E., Puntoni, S., & Morewedge, C. K. (2024). Humanizing artificial intelligence: Self-determination theory and AI adoption. Journal of Consumer Psychology. McKinsey & Company. (2025). The state of AI: How organizations are rewiring to capture value. McKinsey & Company. McManus, M. (2024). AI transformation is 70% people and 30% technology [Executive presentation]. Boston Consulting Group. Mirbabaie, M., Stieglitz, S., et al. (2025). AI identity threats and reinforcement in organizations. In Proceedings of the 58th Hawaii International Conference on System Sciences. University of Hawaiʻi at Mānoa. MIT Sloan Management Review, & Boston Consulting Group. (2025). The state of generative AI in the enterprise. MIT Sloan Management Review. PwC. (2025). Global workforce hopes and fears survey 2025. PricewaterhouseCoopers. Shonhe, L., & Min, K. (2025). Mitigating AI-induced professional identity threat and fostering adoption in the workplace. AI & Society. World Economic Forum. (2025). The future of jobs report 2025. World Economic Forum.
SummaryEp. 311: The Corporate Hamster Wheel - Why Organizations Keep Running and Going Nowhere
3w ago00:57:14Summary readyMost organizations are extraordinarily good at activity and extraordinarily bad at progress. Meetings that produce more meetings. Initiatives launched before the last ones landed. Leaders who are permanently busy and chronically stuck. This is not a strategy problem. It is a pattern problem, and patterns live in culture, not in org charts. This episode examines the invisible cycles that keep organizations in motion without forward momentum: the norms, assumptions, and unspoken rules that make dysfunction feel like diligence. In this episode: Meagan Bond, Tom Bradshaw, LindaAnn Rogers, Nic Kruegar, Stacy Lee, Rich Cruz I/O Career Accelerator Course: https://www.seboc.com/job Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events References: Dweck, C. S. (2006). Mindset: The new psychology of success. Random House. Edmondson, A. C. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383. https://doi.org/10.2307/2666999 Edmondson, A. C. (2018). The fearless organization: Creating psychological safety in the workplace for learning, innovation, and growth. Wiley. Gallup. (2025). State of the global workplace: 2025 report. Gallup. Glassdoor. (2025). The hidden costs of layoffs: Workforce trust, engagement, and organizational performance. Glassdoor Economic Research. Keller, S., & Aiken, C. (2009). The irrational side of change management. McKinsey Quarterly. McKinsey & Company. (2021). The state of organizations 2021: Ten shifts transforming organizations. McKinsey & Company. Overmier, J. B., & Seligman, M. E. P. (1967). Effects of inescapable shock upon subsequent escape and avoidance responding. Journal of Comparative and Physiological Psychology, 63(1), 28–33. https://doi.org/10.1037/h0024166 Peterson, C., Maier, S. F., & Seligman, M. E. P. (1993). Learned helplessness: A theory for the age of personal control. Oxford University Press. Russell Reynolds Associates. (2025). Global CEO turnover index: 2024 year in review. Russell Reynolds Associates. Samuelson, W., & Zeckhauser, R. (1988). Status quo bias in decision making. Journal of Risk and Uncertainty, 1(1), 7–59. https://doi.org/10.1007/BF00055564 Society for Human Resource Management. (2019). The high cost of a toxic workplace culture: How culture impacts the workforce—and the bottom line. SHRM. Society for Human Resource Management. (2024). SHRM Q4 2024 civility index: The state of workplace civility in the United States. SHRM.
SummaryEp. 310: Culture Is Not Wallpaper - It Is the Foundation
4w ago00:53:12Tap to summarizeOrganizations spend billions on strategy, technology, and process redesign, and then wonder why results do not follow. The answer is almost always the same: culture was treated as an afterthought rather than the operating system beneath everything else. When culture is decorative, change is cosmetic. I/O Career Accelerator Course: https://www.seboc.com/job Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events References: Gallup (2025). State of the Global Workplace. CultureCon & Fauna (2025). WorkPossible: Humanity at Work. McKinsey & Company (2020). The Science Behind Successful Organizational Transformations. Edmondson (1999). Psychological Safety and Learning Behavior in Work Teams. Kotter & Heskett (1992). Corporate Culture and Performance. Work Institute (2024). Retention Report. SHRM (2022). Human Capital Benchmarking Report.
Transcribe →Ep. 309: Human as Your Competitive Advantage in the Age of AI
Jun 800:55:24Tap to summarizeWhy organizations investing in artificial intelligence without investing in human readiness are setting themselves up for failed adoption and wasted capital In this episode: Dr. Heather Morton, Tom Bradshaw, LindaAnn Rodgers, Nic Kruegar, Dr. Jagadesh Chander, Cynthia Cole I/O Career Accelerator Course: https://www.seboc.com/job Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events References: 2026 Global Human Capital Trends. (2026). Retrieved from https://www.deloitte.com/us/en/insights/topics/talent/human-capital-trends.html?id=us%3A2ps%3A3gl%3Achc26%3Aawa%3Agreendot%3Anonem%3AK0219492%3A041326%3Akwd-461493411780%3A196756941353%3A804670332474%3A%3A&gclsrc=aw.ds&gad_source=1&gad_campaignid=23331251908&gbraid=0AAAAADenGPBvHbAOgkq78Jysdo7i1C0lG Crumley, B. (2026, February, 25). Businesses bet big on AI while cutting workers—economists say that’s produced ‘zero growth’. Inc. https://www.inc.com/bruce-crumley/businesses-bet-big-on-ai-while-cutting-workers-economists-say-thats-produced-zero-growth/91307695 Daly, S. J., Wiewiora, A., & Hearn, G. (2025). Shifting attitudes and trust in AI: Influences on organizational AI adoption. Technological Forecasting and Social Change, 215, 124108. Lee, C. P., Lee, M. K., & Mutlu, B. (2026). Making the Invisible Visible: Understanding the Mismatch Between Organizational Goals and Worker Experiences in AI Adoption. arXiv preprint arXiv:2605.03078. McKinsey & Company. (2025, January 2025). AI in the workplace. A report for 2025. https://www.mckinsey.com/capabilities/tech-and-ai/our-insights/superagency-in-the-workplace-empowering-people-to-unlock-ais-full-potential-at-work Ratanjee, V. (2026, February 14). The deficit reflex: Why change management keeps solving the wrong problem. Forbes. https://www.forbes.com/sites/vibhasratanjee/2026/02/12/the-deficit-reflex-why-change-management-keeps-solving-the-wrong-problem/
Transcribe →Ep. 308: When Personalities Collide - Turning Workplace Friction into Productivity
Jun 100:48:54Tap to summarizeWe discussed what happens when different personalities collide at work, and how those moments of tension can either derail teams or drive growth. We also explored the psychology behind conflict, communication breakdowns, and practical strategies for turning personality differences into stronger collaboration and better results. In this episode: Nic Krueger, Tom Bradshaw, LindaAnn Rodgers, CT Sanders, Lee Crowson I/O Career Accelerator Course: https://www.seboc.com/job Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events Reference Vîrgă, D., Curşeu, P. L., Maricuţoiu, L., Sava, F. A., Macsinga, I., & Măgurean, S. (2014). Personality, relationship conflict, and teamwork-related mental models. PloS one, 9(11), e110223. https://doi.org/10.1371/journal.pone.0110223
Transcribe →Ep. 307: Personality Assessment and Testing: Insightful Tool or Misused Shortcut?
May 2600:50:09Tap to summarizeWe discussed the role of personality assessments in the workplace, what they do well, where they fall short, and how they should be used responsibly. We also broke down the science behind testing, the risks of misuse, and how organizations can apply these tools in a way that adds real value. In this episode: Nic Krueger, Tom Bradshaw, LindaAnn Rodgers, CT Sanders, Josh Strauss, Natasha Desjardins, Brendan Grech, Lee Crowson, Dr. Jagadesh Chander I/O Career Accelerator Course: https://www.seboc.com/job Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events References Krishnamurthy, R., Hass, G. A., Natoli, A. P., Smith, B. L., Arbisi, P. A., & Gottfried, E. D. (2022). Professional Practice Guidelines for Personality Assessment. Journal of Personality Assessment, 104(1), 1–16. https://doi.org/10.1080/00223891.2021.1942020 Paradigm Personality Labs. (2024, October 22). When and how to use Big Five and MBTI personality assessment tools. https://paradigmpersonality.com/resources/big-five-and-mbti-personality-assessment-tools/ Serapio-García, G., Safdari, M., Crepy, C., Sun, L., Fitz, S., Romero, P., Abdulhai, M., Faust, A., & Matarić, M. (2025). A psychometric framework for evaluating and shaping personality traits in large language models. Nature machine intelligence, 7(12), 1954–1968. https://doi.org/10.1038/s42256-025-01115-6 U.S. Office of Personnel Management. (n.d.). Personality tests. https://www.opm.gov/policy-data-oversight/assessment-and-selection/other-assessment-methods/personality-tests/
Transcribe →Ep. 306: Hiring Beyond the Resume - Using Personality to Select the Right Fit
May 1800:57:59Tap to summarizeWe discussed how personality insights can strengthen the selection process and lead to better hiring decisions. Beyond skills and experience, we explored how personality influences job fit, team dynamics, and long-term success. We also addressed common mistakes organizations make when trying to incorporate personality into hiring. In this episode: Nic Krueger, Tom Bradshaw, LindaAnn Rodgers, Natasha Desjardins, Lee Crawson, Ian Sideritis,Dr. Jagadesh Chander I/O Career Accelerator Course: https://www.seboc.com/job Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events References Canadian Psychological Association. (2025). PSYCHOLOGY WORKS fact sheet: Pre-employment personality assessment in personnel selection. Canadian Psychological Association. https://cpa.ca/docs/File/Publications/FactSheets/FS_PersonalityAssesment_EN_2025.pdf Harel, A. (2024). Behavioural Assessment Test: The Problems Using Personality Tests For Hiring. Retrieved from https://vervoe.com/personality-tests-hiring/ Matsuura, A. (2024). Personality assessments in the workplace: harmful or helpful? Retrieved from https://universe.byu.edu/2019/12/11/personality-assessments-in-the-workplace-harmful-or-helpful/ Youngman, J. F. (2017). The use and abuse of pre-employment personality tests. Business horizons, 60(3), 261-269.
Transcribe →Ep. 305: Personality at Work - The Hidden Driver of Behavior and Performance
May 1100:55:47Tap to summarizeWe discussed what personality really means in a workplace context, and why it matters more than most organizations realize. From daily interactions to long-term performance, personality shapes how people think, behave, and respond to challenges. We also explored how understanding personality can improve teamwork, leadership effectiveness, and overall organizational outcomes. In this episode: Nic Krueger, Tom Bradshaw, Natasha Desjardins, Christine Mikhail, Paulette Elliott, Dr. Jagadesh Chander, Peter Demusi, Mayme Doubmia, Lee Crowson I/O Career Accelerator Course: https://www.seboc.com/job Visit us https://www.seboc.com/ Follow us on LinkedIn: https://bit.ly/sebocLI Join an open-mic event: https://www.seboc.com/events References American Psychological Association. (n.d.). Personality. In APA dictionary of psychology. Retrieved May 7, 2026, from American Psychological Association. (2018, February 13). Personality: Where does it come from and how does it work? Anaya, B., & Pérez-Edgar, K. (2019). Personality development in the context of individual traits and parenting dynamics. Oxford Research Encyclopedia of Psychology. Le, K., Donnellan, M. B., & Conger, R. (2014). Personality development at work: Workplace conditions, personality changes, and the corresponsive principle. Journal of Personality, 82(1), 44–56. McCornack, S. (n.d.). A catalog of 550 words used to describe individual traits of character. Ideonomy.
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