In this episode of Your Broker Admin:

🧠 Bonus History Bite

🎯 Loan Reviews | Week Ending 13 February 2026

8 rate reductions delivering $4,000 in annual savings
Three new lending opportunities worth over $2.2m
An ANZ standout with a 0.32% reduction
Why reviews are about more than just basis points

We also unpack two very different client conversations that highlight something important – reviews are about service, expectations, and staying connected before small issues become bigger ones.

🐫 Humpday Helper

A slightly disturbing update from Suncorp that’s worth being aware of.

https://brokerportal.suncorpbank.com.au/content/dam/suncorp/businesspartners/secure/documents/suncorp-broker-authority-for-existing-loans.pdf

As always, this episode is about consistency, conversations, and doing what you say you’ll do.

🔗 Contact the Show

Got something to add?

You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.

👉 https://subscribepage.io/PMmHTL

I read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.

If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.from ANZ and Firstmac in the company and trust home loan lending space.

EP61. From Huck Finn to Pluto & Review Conversations That Matter