This week on Your Broker Admin, I’m joined by James McCracken, principal and founder of The Successful Adviser, in the YBA Chat Room. James shares his insights into his role as a Broker Business Coach and how effective support structures can benefit both brokers and their support teams.

You can learn more about James and his work at The Successful Adviser.

Bonus History Bite

March 25 marks two significant moments in history:

In 421, the City of Venice was founded — at noon, on a Friday, no less.
In 1996, Comet C/1996 B2 (Hyakutake) passed within 15 million kilometres of Earth. "Missed us by that much."

🎯 Reviews Wrap-Up

Week Ending 20 March 2026

This week’s review activity delivered:

Continued interest savings
New lending opportunities
A slightly concerning conversation with one client that will require further attention

Another busy week with a mix of solid progress and the occasional unexpected challenge.

The Big Picture

From coaching insights to practical loan reviews, Episode 66 brings together ways brokers can strengthen their business foundations and continue improving client outcomes while tackling new challenges.

🔗 Contact the Show

Got something to add?

You can now send questions, loan review scenarios, topic ideas, or guest suggestions via the Contact the Show page.

👉 https://subscribepage.io/PMmHTL

I read every submission, and where it makes sense, I’ll either reply directly or bring it onto a future episode.

If you’re getting value from the podcast, a follow on Spotify or a review on Apple Podcasts or Podchaser helps other brokers and admin teams find the show.

EP66. Coaching for Broker Success: James McCracken on Building Strong Teams & Review Outcomes