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A
This is Scott Becker with the Becker's Healthcare podcast. I'm thrilled today to be joined by Danny Mobley. And Danny's a brilliant guy who's both has a business and has built this incredible podcast and following on TikTok. We're gonna get a chance to talk to him about all those things today. Danny, can you take a moment and introduce yourself and tell us about your background and then how you got started in these different entrepreneurial ventures?
B
Yeah, you bet. Thanks Scott. So I, I am a new entrepreneur, co founded New Venture which is an app for medical equipment maintenance and repair. And just a couple years ago I was in as a corporate like level VP in the medical equipment maintenance and repair world. I spent like 20 plus years in that niche market for, you know, working with hospitals and imaging centers and surgery centers and, and so yeah, it's been a long time in one market or industry to find my way and I just kind of had the courage, you know, about two years ago to step out on my own and I'm glad I did. It's been a, it's been a heck of a ride. And one of the podcasts I do is Journey of a New CEO where I just kind of throw myself out there as vulnerable as possible to share my, my story like a diary of my experience so maybe one day I can look back and remember what I went through. Because I, I hear Scott, that I, uh, there's parts of the journey, even though they're painful, that people actually end up looking back fondly later on in their career or in their journey and, and want to remember these times that are kind of crazy and all the unknowns and I, I guess angst that goes with the way that I feel most of the time as a new entrepreneur.
A
No, really amazing what you're doing and, and talk about that journey as a new entrepreneur and, and talk about your TikTok. You know, I see it on TikTok mostly. It's probably on other platforms too, but, but talk about that and how that's coming along.
B
Yeah, you know, it's funny like going back we. You and I did a TikTok a couple years ago and I was just really posting clips from long form videos and yours has done really well. The one that you and I did and then a couple of, you know, done hundreds of thousands of views and you know, like great engagement and TikTok I was curious about, I didn't know anything about when I started, but the engagement you get on that platform as compared to LinkedIn is like worlds of difference. You, you have people that tend to open up in all sorts of really different ways on TikTok. They, they share sometimes their vitriol. They, they also are much more open about things that they're excited about. So it's like where they're kind of muted on LinkedIn with their engagement, they really tend to open up on TikTok. And there's just, you know, so many people out there using it. At first I was scared, kind of, you know, caught in the, I guess maybe even the political rhetoric that was out there about tick tock. And then once we started, you know, joining in and joining the conversation, it's been a really interesting ride since we.
A
We stepped into it just is fantastic. And talk a little bit about some of the trends you're watching in business and in social media today. Some of the things that you're watching, the trends you're watching and how it's going and what you're seeing.
B
Yeah, so I'm really locked into things like the right to repair and like the non compete laws because the app that we built is really a marketplace. And if you think about like taxis in the way that. I'll just tell my story. I lived in Oklahoma growing up and I didn't ever really see a taxi until I was of a certain age. Like in the early 2000s when I was in my 30s, I, I went to Philadelphia and I had to order a taxi and I had to call because where they dropped me off and like, I don't know, out in Hershey, I had to call and it was like the person who answered the call had this like smoky voice like they'd a 20 year smoker and they're like, hey, yeah, we'll send somebody out, you know, and this is before Uber. And so I was left wondering in a strange land like, well, who's going to show up? When are they going to show up? And then how am I going to get to where I'm going? When am I going to get there? How much is it going to cost? How am I going to pay? I had that, that whole experience, just that taxi service experience back in the day when Uber came along and just completely changed the transportation world. And, and now you know, who's going to show up. You see their star rating, you know, you got some sort of feel for how much it's going to cost and you can even change your, you know, your planned destination in the middle of that experience without it being too much of a hassle. Plus you can pay on the app. And so in my industry, Scott, like, that was. That's a novel thing, like buying people who are radiology technologists or clinicians who have medical equipment that breaks. If, if it were to break today or before my app was built, they'd have to call down their contact list and kind of go through that whole taxi experience. Well, now they can just press a button and blast their need to the world and, and have everybody communicate back with them the things that are so important to know, like how much they're going to charge. More importantly, when they can be on site, like when, when the service tech technician can actually show up. And then when they get there, that they're there and you know, what they're planning to do to the piece of equipment once they evaluate what's wrong with it and give you estimates and get approvals and all that stuff in one application instead of having it all be outside, you know, in a phone call. And antiquated methodologies like the taxi service that I mentioned.
A
No, I think that's, I think that's absolutely fascinating. And talk about, Danny, what are you most focused on and excited about here and start next year?
B
Yeah, so it's, it's just really kind of, you know, advancing this whole journey and, you know, being the best CEO I could possibly be. I'm in this thing called Strategic Coach. Scott. You know, I've talked about that and Dan Sullivan. I'm just trying to. I'm trying to learn how to be a CEO and, you know, really just kind of looking forward to the, the way it's going to, you know, the path it's going to take me down and the things I'm going to learn and the failures that I'm going to have, and frankly, I mean, if I can do what I hope to do, which is make it easier to purchase this service, you know, versus what healthcare does today or what they use today. I'm just, you know, grinding my way through, man, just living that life of grinding every day.
A
That's fantastic. And Danny, you've had this incredible experience last couple years. You're an absolute pleasure to visit with as well. Take a second on what advice would you give to emerging founders? Because that founder journey is a scary journey. It's an exciting journey, but certainly scary. What advice would you give to emerging founders?
B
Yeah, just be careful with your courage. You know, have you got to have courage to go into this thing? Always keep it close if you can. But then one of the neater things I've learned through Strategic Coach is to focus on My unique ability and the unique ability of the team around me. And what unique ability actually means not just being excellent at something, but also being passionate about it, being intrigued by it and fascinated by the work. And so if you can find a way to make sure that you're spending most of your time on the things that are within your unique ability and the people around you on your team are striving to spend time and their unique ability. The exercise of even finding out what people are good at and what they're passionate about is valuable. But then if you can coordinate your team in a fashion to where they're doing stuff that they're excited about every day to, I mean as much as you can, you strive for that and that becomes the actual challenge is how do we get people, including myself, working in their unique ability as often as possible?
A
And where do you view your unique ability and how hard is that for people to figure out what is their unique strength and ability?
B
I appreciate that. Well, one of the factors is pretty straight up just realizing that it's okay to, to like what you do. I mean I, I came from a corporate world where it felt like it was, I don't know, out of bounds or off limits to, to enjoy what you were doing. It really wasn't a focus. So I think that's the first thing is realizing I like something and why you like it and you know, understanding the depths of that. But then my unique ability, I spent a lot of time in, in sales and marketing throughout my career. But my relationship, they call it a woo on the strength finders is kind of being able to work with other people, create relationships from nothing. And so what, what I'm excited about with my unique ability is that I get to go out and make friends. And if I do that, then I kind of win because I get to enjoy the journey and the experience of making friends. But then, you know, those relationships turn into something business wise if they're going to. And when that happens, it's, you know, it's really exciting to work with your friends. So my unique ability is, you know, finding a way to get a new relationship, to cultivate that relationship, to lift others up, to make whatever I'm doing about them, not about me. And then, and really I look for unique ability in other people. So I'm asking these kind of questions, Scott, like you just asked me what, what fascinates you? And then exploring that and seeing where that takes us and not being afraid to have feeling conversations or emotional conversations with people. I'm not afraid of that, actually, I embrace it these days where I didn't before. And I wish I'd have learned this a lot a long time ago.
A
It's literally amazing. And Danny, where can people learn more about following you and about your business? Down Downtrade, where people learn more about you and your businesses.
B
Yeah. Thanks, Scott. So the thing that is easy, it's easy to find me on LinkedIn or TikTok, Humans of Healthcare on TikTok and then Danny Mobley on LinkedIn is easy to find me. Downtime trace.com Downtime trace.com is where our website, the app is hosted. So yeah, if you're interested in, you know, joining that, that fun new innovation app that we've built for, you know, radiology technologists, go to downtime trace.com and you'll find me.
A
Magnificent. Danny, as always, it's great to visit with you. Always a pleasure. Thank you for taking the time with us today on the Beckers Healthcare podcast. I'm always inspired with you in the journey of a new CEO. Where do people find that?
B
Yeah, on LinkedIn. I, I post randomly. I'll, I'll post some of those things on Tick Tock on Humans of Healthcare. But Danny Mobley on LinkedIn, you can, you can find that probably twice a week. I'm doing it just randomly throwing some two minute, you know, videos up there myself and just talking about things that are on my mind that day.
A
Fantastic. Thank you so much for joining us. I love getting a chance to visit with you, as good a person as they come. Thank you so much for taking the time with us today.
B
You're awesome, Scott. Thanks, man.
Guest: Danny Mobley, CEO of Downtime Trace
Host: Scott Becker
Date: September 19, 2025
Podcast: Becker's Healthcare Podcast
This episode features an engaging conversation between Scott Becker and Danny Mobley, the CEO of Downtime Trace and creator of the “Journey of a New CEO” podcast. Mobley shares insights from his transition from a seasoned corporate VP to first-time entrepreneur, discusses the evolution of medical equipment maintenance, explores the unique power of social media platforms like TikTok for professional engagement, and provides deeply personal and practical advice for emerging founders in healthcare and beyond.
"I just kind of throw myself out there as vulnerable as possible to share my story like a diary of my experience so maybe one day I can look back and remember what I went through." (B, 00:52)
"The engagement you get on that platform as compared to LinkedIn is like worlds of difference. ...They share sometimes their vitriol. They also are much more open about things that they're excited about." (B, 01:56)
"Now they can just press a button and blast their need to the world and have everybody communicate back with them the things that are so important to know, like how much they're going to charge. More importantly, when they can be on site..." (B, 04:30)
"I'm in this thing called Strategic Coach. Scott, you know, I've talked about that and Dan Sullivan. I'm just trying to learn how to be a CEO..." (B, 05:38)
"I'm just, you know, grinding my way through, man, just living that life of grinding every day." (B, 05:57)
"Just be careful with your courage. ...One of the neater things I've learned through Strategic Coach is to focus on my unique ability and the unique ability of the team around me." (B, 06:35)
"My unique ability is, you know, finding a way to get a new relationship, to cultivate that relationship, to lift others up, to make whatever I'm doing about them, not about me." (B, 08:44)
On Founder Mindset:
"There’s parts of the journey, even though they're painful, that people actually end up looking back fondly later on in their career or in their journey and, and want to remember these times..."
(B, 00:50)
On Social Media Engagement:
"They really tend to open up on TikTok... At first I was scared... and then once we started, you know, joining in and joining the conversation, it’s been a really interesting ride..."
(B, 02:14)
On Building a Marketplace:
"That becomes the actual challenge is how do we get people, including myself, working in their unique ability as often as possible?"
(B, 07:21)
On Leadership Growth:
"It’s okay to like what you do... So I think that’s the first thing is realizing I like something and why you like it and, you know, understanding the depths of that."
(B, 07:50)
This conversation provides a candid, insightful look into the ups and downs of entrepreneurship in healthcare, highlighting the critical roles of authenticity, community, and continuous self-improvement. Mobley’s unique blend of professional experience and emotional openness offers valuable guidance for anyone considering a similar journey.