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@ Athenahealth, we know your ambulatory practice wants healthier a healthier business, healthier care teams and healthier patients. But the complexities of modern healthcare tech make it hard for you and your care teams to focus on what matters most. That's where athenahealth can help our AI native all in one solutions reduce administrative burdens, streamline billing and payments, and deliver critical insights when clinicians need it most. That means fewer clicks, more time for patients, and stronger bottom Practicing medicine is complex, but running a practice can be that much simpler. With Athenahealth, see how simpler is healthier at athenahealth.com.
Chris Sosa
Welcome to the Becker's Healthcare Podcast. I'm Chris Sosa, your host, and I'm thrilled to be joined today by Dr. Miriam Parsa. She is a pediatric rheumatologist and the Chief Pediatric Medical Officer at Cottage Children's Medical center in Santa Barbara, California. She joins us to discuss her organization's work with Children's Hospitals, Los Angeles. Miriam, thank you for joining us today.
Dr. Miriam Parsa
Thank you for having me. It's a privilege to talk about the work that we are doing and will be doing.
Chris Sosa
Excellent. Miriam, for those in our audience who are not familiar with you and your work, could you just please introduce yourself and tell us a bit about your background?
Dr. Miriam Parsa
Yes, no problem. I'm a pediatric rheumatologist and I always introduce myself first as a pediatric rheumatologist, even though I have two jobs at the moment. I came here about 11 years ago and I've been the sole practitioner here covering three counties, but actually probably a little bit more as we get referrals from these other counties as well. But I'm speaking to you today as the Chief Pediatric Medical Officer, and I assume this role almost three years ago now, and I really wasn't looking into a leadership position being the sole pediatric rheumatologist. However, it just happened to be that my predecessor, Dr. Steve Barkley, retired a few years ago and he really encouraged me to consider this administrative opportunity because I love the work that we're doing here. It's quite inspirational. I again appreciate this opportunity to share the great work that we're doing in the partnership with CHILE that's allowing us to talk today.
Chris Sosa
Miriam, is there anything that you've learned about yourself so far having jumped into this administrative role?
Dr. Miriam Parsa
Great question. I've learned so much about the process, about what goes on beyond patient care, the complexity behind it. I don't take for granted that I work in an institution that is mission driven and that is a rare commodity these days, considering the pressures that we face in health care, financial pressures, I've learned that this isn't easy.
Chris Sosa
That's the perfect segue, I think, into what we talked about or mentioned at the top. Miriam, and that is the work that you and your organization are doing with Children's Hospital Los Angeles. So let's get into that. Could you let us know how that collaboration with their organization evolved?
Dr. Miriam Parsa
Yes, this happened actually predated me started the conversation with administration several years ago. So there are, you know, several sole providers such as myself, that's providing care for many families along the Central Coast. We understand that that's a challenge. And so we really were looking forward to developing a partnership that would allow us to make the care here locally a little bit more robust. So, number one, it probably would be subspecialty to support in creating that depth. I'd say the other part is that we know we can't take care of all complex diseases and problems here. What's best for the families is to provide local care the best we can, and when we can't provide that local care, to have a consistent partner. And that was another great reason. We want to keep our patients, but we understand we can't keep all patients here because of our size.
Chris Sosa
Miriam, I'm also curious what changes with respect to this collaboration are exciting you most?
Dr. Miriam Parsa
There's a lot. It's almost overwhelming, all the potentials. I think I had mentioned first creating depth to my colleagues, and that will be through potentially joint hires, a little bit more streamlined coordinated care, also opportunities for additional training. CHLA is a tremendous organization with hundreds of specialty specialists at this coronary care hospital. So we'd like to take advantage of that educational opportunity for nurses, for physicians. We have a pediatric residency program here which will stay at the cottage campus. However, maybe there is some interest in the future in additional educational opportunities. We also are just very family centric here. So we want to take care of our patients here. And so having a reliable partner will allow us to bring them back when it's time for them to come back.
Chris Sosa
Miriam, clearly this partnership is something you're very much looking forward to, and hopefully many people at your organization are able to take advantage of this. As someone who's gone through this partnership and locking it all down, what advice would you give to other systems that are pursuing similar partnerships?
Dr. Miriam Parsa
Yeah, several things come to mind. I would say first, making sure both organizations missions align. And on day one, that was very clear with chla, that CHLA and Cottage, we take care of every Pediatric patient that needs care locally. The second really is making sure your administration is aligned with the clinicians. We have a great relationship. The clinical leaders as well as the administrative leaders, they really were open and listened to us. I think that's really important. And lastly, relationship building. Relationship building comes up frequently when we are having these joint calls. They CH really needs to know who we are in the excellent work that we're doing here. And so that starts with Zoom meeting. So within PEDs, we've had every unit meet and that will continue. So when there is something that comes up with a picky patient, my PICU knows who to call on the CHLA side. So really that relationship building, I think is really going to be paramount and foundational to the success of this relationship.
Chris Sosa
You mentioned the Zoom meetings, Miriam. So how often are you on the grounds of CHLA and vice versa? How often does that exchange take place?
Dr. Miriam Parsa
We were at CHLA through the interview process of the quaternary care. It started with an rfi. We had a consultant help assist with the process. So far it's just been through the site interviews, but we have a a lot of work to do, as stated. And so Zoom, that is so much easier to start with. You're anticipating some on site visits, but you know, with LA traffic, that's not the easiest thing to do.
Chris Sosa
No, for sure. Thankfully, you know, digital means allow you to collaborate much more efficiently than that. But I was curious because, you know, you are in the same state and yes, you're tens of hundreds of miles apart, but, you know, I'm sure that part of this collaboration means seeing each other's work, you know, firsthand. Does that make sense?
Dr. Miriam Parsa
That's right, yeah.
Chris Sosa
Miriam, is there anything else about your partnership that you want to tell the audience about?
Dr. Miriam Parsa
That the state of pediatric care is a bit tenuous when we're talking about workforce shortages. You know, as a pediatric rheumatologist, we had about half of fellowship programs filled. So we have to be efficient with limited resources and this program development, I think this strategic partnerships are an efficient way to work with the resources we do have.
Chris Sosa
That makes sense. Miriam, thank you so much today for joining us and adding your insights. We know our audience cannot wait to hear them. We can't wait to share. Share them with them. Miriam, I'm very much looking forward to the next time our paths cross.
Dr. Miriam Parsa
Thank you, Chris, so much.
Athenahealth Representative
At athenahealth, we know your ambulatory practice wants healthier, a healthier business, healthier care teams and healthier patients. But the complexities of modern healthcare tech make it hard for you and your care teams to focus on what matters most. That's where athenahealth can help our AI native All in one solutions reduce administrative burdens and streamline billing and payments, and deliver critical insights when clinicians need it most. That means fewer clicks, more time for patients, and stronger bottom lines. Practicing medicine is complex, but running a practice can be that much simpler with Athenahealth. See how simpler is healthier@athenahealth.com.
Guest: Dr. Miriam Parsa, Chief Pediatric Medical Officer at Cottage Children’s Medical Center
Host: Chris Sosa
Date: September 27, 2025
In this episode, Chris Sosa sits down with Dr. Miriam Parsa, Chief Pediatric Medical Officer and pediatric rheumatologist at Cottage Children’s Medical Center in Santa Barbara, California. The conversation centers on Cottage’s burgeoning partnership with Children’s Hospital Los Angeles (CHLA), aimed at enhancing pediatric specialty care across California’s Central Coast. Dr. Parsa discusses the motivations behind the collaboration, its anticipated impact, challenges like workforce shortages, and the lessons she’s learned in leadership.
Dr. Parsa speaks with humility, gratitude, and enthusiasm, emphasizing mission alignment, relationship-building, and patient-centered care. She is candid about the challenges facing pediatric medicine but optimistic about the role of strategic partnerships in overcoming them.
Useful for anyone considering pediatric healthcare leadership, systems collaboration, or seeking insight into the future of regional pediatric care delivery.