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This is Gracelyn Keller with the Beckers Healthcare podcast and we are recording live at the 10th annual Health IT Digital Health and RCM meeting. I'm currently joined by Luis Tavares who is the Senior Vice President and Chief Information Officer at Jefferson Health. Thanks for being here. And I'll have you start off by sharing a little bit more about yourself and your work in healthcare.
C
Well, first of all, thanks for having me here. I do serve as the Chief Information office for Jefferson Health, but really for the entire Jefferson Enterprise. So we have the health side of it, we have the university side, and we also have a health plan. So it's three components to the organization. As the cio, I oversee all those different areas for health and Jefferson Health. With 32 different hospital systems, different hospitals in the Philadelphia area, Lehigh Valley and south Jersey, about 700 plus care locations, and we are the largest in the in the region.
B
Wonderful. Well, thank you for being here. And let's start our conversation talking about AI. Nearly half of medical practices reported using AI in some capacity last year and it remains a key topic for health IT leaders. So from your perspective, what are the use cases that are making a difference right now and how are you leveraging them in your organization?
C
So the one that is the unquestionable king of making a difference is ambient AI. We've been deploying that for the last few months and it has been tremendous, tremendous reception from all the clinicians out there that are using it. They've expressed to me it's a game changer for them. So that's how significant it is. We need to continue to deploy it and look not only at the practices, but look at the er. We're looking at nursing, looking at all different areas that we can deploy the same technology because it is so impactful.
B
Absolutely. And as virtual care expands from AI enabled tools to remote monitoring, broader digital health platforms, introducing new technology does bring challenges. So what advice do you have for leaders navigating everything from governance to patient engagement? And can you share an example of how your organization has balanced innovation with the operational constraints?
C
So from the remote patient monitoring and the digital health, one advice that I would have is be careful not to have too many solutions. There's so many different vendors out there trying to sell us something because they believe we have a problem, not because we really think we have a problem. So focus on the areas that you need your help, focus on identifying what the needs are and find the best solution that you can find. And look at your platforms, your current platforms. I don't want to proliferate hundreds and hundreds of different applications out there because it really, really makes it much more cumbersome for an operational perspective.
B
Absolutely. And shifting gears slightly, how are you seeing recent legislation, both state and federal, affect health care organizations and health IT specifically? And have you adjusted any strategies in response?
C
Really? Not. Not really. I haven't really seen that much legislation that's impacting what we do and how we do it. So it hasn't had a strategy impact at all. I'm sure there's going to be new things, especially with AI, the regulations around AI. It'll be interesting to see what we come up with that, that may have an impact, but I really have not seen any regulatory or local legislations that have impacted what we're doing or how we're doing it.
B
And wrapping up our conversation, what is your top piece of advice for healthcare leaders as they prepare for further advancements in technology and rising demands for care?
C
So when you think of healthcare leaders and think about the cio, the role of cio, I'm just one of the general managers that runs the organization and my focus is it, but I have to really, really focus on the strategy for the entire organization. We have to stay focused on that and really think about what is the value that we bring to the organization with everything that we do. It has to be a value driven leadership style that you have to have going forward because that's what we're looking at. Value from a patient perspective, from an organizational perspective, from a community perspective. That's what we have to focus on, the value.
B
Well, Luis, thank you so much for joining me today on the Beckers Healthcare podcast and sharing these insights again. We are recording live at the 10th annual Health IT Digital Health and RCM meeting.
C
Thank you for having me.
Date: December 7, 2025
Host: Gracelyn Keller
Theme: Advancing Healthcare IT: AI, Innovation, and Leadership at Jefferson Health
This episode, recorded live at the 10th annual Health IT Digital Health and RCM Meeting, features Luis Taveras, SVP and Chief Information Officer at Jefferson Health. Taveras discusses Jefferson Health’s multidimensional enterprise, the transformative role of AI (particularly ambient AI), advice for digital health adoption, perspectives on legislation, and his top guidance for healthcare leaders facing ongoing innovation and rising demands.
Jefferson Health Structure:
Taveras’s Responsibilities:
“I do serve as the Chief Information officer for Jefferson Health, but really for the entire Jefferson Enterprise... With 32 different hospital systems, different hospitals in the Philadelphia area, Lehigh Valley and south Jersey, about 700 plus care locations, and we are the largest in the in the region.”
— Luis Taveras, [00:47]
Dominance of Ambient AI:
“The one that is the unquestionable king of making a difference is ambient AI. We’ve been deploying that for the last few months and it has been tremendous, tremendous reception from all the clinicians... They’ve expressed to me it’s a game changer for them.”
— Luis Taveras, [01:46]
Vendor Overload Caution:
“Be careful not to have too many solutions. There’s so many different vendors out there trying to sell us something because they believe we have a problem, not because we really think we have a problem. So focus on the areas that you need your help, focus on identifying what the needs are and find the best solution that you can find...”
— Luis Taveras, [02:39]
Minimal Current Impact:
“I haven’t really seen that much legislation that’s impacting what we do and how we do it. So it hasn’t had a strategy impact at all... I’m sure there’s going to be new things, especially with AI, the regulations around AI. It’ll be interesting to see what we come up with that, that may have an impact...”
— Luis Taveras, [03:30]
Role of the CIO as Strategist:
“It has to be a value-driven leadership style... Value from a patient perspective, from an organizational perspective, from a community perspective. That’s what we have to focus on, the value.”
— Luis Taveras, [04:04]
Luis Taveras’s insights highlight Jefferson Health’s commitment to meaningful, scalable technological innovation. His focus on the transformative power of ambient AI, caution against vendor overload, and insistence on value-centric leadership offer pragmatic, actionable guidance to health IT peers navigating the accelerating pace of healthcare change.