Trusted Partners in AgeTech

While older adults are adopting technology at increasing rates, several significant barriers still prevent widespread adoption. My most recent video helps explain how I use my smart ‘tech-ready’ checklist to help my aging clients and their family members solve both the critical trust and tech readiness care gaps to aging in place.

If you missed my last podcast episode 18 I covered the key differences between a Certified Aging in Place Specialist (CAPS) and an Age Tech Specialist. You can listen on Substack via the link below or find it on your favorite podcast players.

Trust, Privacy, and Security

According to AARP’s 2026 Tech Trends report, data privacy remains the top-rated barrier to tech adoption. Older adults are highly concerned about what personal data is being collected, whether it is secure, and the risks of identity theft.

These fears are especially pronounced with new tools like AI, where users worry about AI-generated scams (such as fake phone calls mimicking family members) and the overexposure of their personal information.

Tip: A first step in ‘tech safety 101’ with my clients is always keep up with the latest software updates to all the devices they connect with online! The latest AARP report shows that the average 50 plus year old household owns over 7 connected devices, that’s great but it also presents increased safety risks if these devices are outdated.

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Information Overload and Confusion

The pace of innovation can be exhausting. The 2025 Linkage Connect report found that the single greatest barrier for older adults—particularly for women 75 and older—is simply keeping up with the latest technology and not knowing what to buy. Many older adults feel overwhelmed by the sheer number of options available on the market.

Lack of Perceived Value

Older adults tend to adopt technology based on clear “needs” rather than “wants”. If a device does not meet a practical need, they are unlikely to use it; for example, many skip smart home automation because they simply don’t see the benefit. AARP notes that understanding the relative value of a product—answering the question, “Why should I care?”—has become the second most significant barrier to adoption.

One of the consulting roles I take seriously is to keep up with the latest technology trends (see the agetech map below) and help my clients understand why they should care when it comes to home safety and agetech solutions that can keep them thriving and independent in their homes.

Finding effective and affordable agetech solutions extends to their families as well, as the latest caregiver report demonstrated the 63 million Americans now provide care to a family member, which has increased over 45% in recent years.

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Coming Up Next in my Achieve Balance Agetech Series:

My SmartMoves Home AgeTech Market Report with a focus on market drivers and health and wellness innovations.

See correct answer to this poll in my tip section in this article!

This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit achievebalance.substack.com

The New Horizon: The AgeTech Specialist