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In this episode of Broken Benefits, we’re joined by Rich Krutsch, former VP of People Services at ArcBest, for the first of a two-part conversation that explores how data-driven decision-making can transform the way organizations approach healthcare and benefits.

Rich shares his insights on leveraging analytics to build smarter, more strategic benefits programs—ones that actually move the needle for employees and the bottom line. From uncovering hidden trends to identifying cost-saving opportunities, this discussion is a masterclass in using robust data to create meaningful impact.

If you’re a CHRO, benefits leader, or HR professional who’s ready to make your strategy work harder (and smarter), this episode is a must-listen.

Chapters:

0:00 - Introduction

1:31 - Rich's background in finance

8:04 - Playing to win and transitioning into this new approach

14:13 - Breaking the mold and removing friction simultaneously

22:35 - Encouraging forward-thinking for your employees

26:20 - Eye-opening research linked to flossing

27:20 - Closing remarks

44:T420,Whether you are the benefits manager or CEO of your organization, one of the biggest drivers of organizational performance, that most get totally wrong, is the health and benefits strategy. We spend billions on benefits, yet healthcare is unaffordable and complicated. More than half of Americans don't even take their paid vacation, yet people are burning out faster than ever and remote work is scrambling company cultures. It doesn't have to be this way! Great benefits can attract and retain top talent, communicate your values, rejuvenate your productivity, move your stock price, and even save lives. Lee knows this because he advised and learned from many Fortune 100 employers on how to create wildly profitable and popular benefits programs that enhance all areas of the business. Lee created this podcast in the hopes that together we can save lives, save dollars, and save our talent. Join us, each episode, on YouTube or your favorite podcasting platform for some great conversation with some of the world's leading experts in this space.