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In this compelling episode of Broken Benefits, we sit down with Bill Allen, the former CHRO of Macy’s Inc., to explore the intricate and often flawed systems underpinning the management of healthcare in America. With decades of executive HR experience, Bill brings a unique perspective on the intersection of corporate leadership, employee well-being, and the skyrocketing costs of care.

We delve into the systemic misalignments that drive inefficiency and inequity, the pressures facing large employers trying to provide meaningful benefits, and the changes needed to reshape the future of American healthcare. It’s a candid, thoughtful conversation filled with insight, experience, and urgency.

If you care about the people behind the policies—or you’re responsible for shaping them—this is an episode you won’t want to miss.

Chapters:

0:00 - Introduction

1:42 - International experience influencing ideals

13:40 - An important time of change

19:58 - Leveraging data in a new way

33:30 -Advice for other organizations

41:25 - Realigning incentives to create great performance

49:13 - How to connect with Bill Allen

50:36 - Closing remarks

44:T420,Whether you are the benefits manager or CEO of your organization, one of the biggest drivers of organizational performance, that most get totally wrong, is the health and benefits strategy. We spend billions on benefits, yet healthcare is unaffordable and complicated. More than half of Americans don't even take their paid vacation, yet people are burning out faster than ever and remote work is scrambling company cultures. It doesn't have to be this way! Great benefits can attract and retain top talent, communicate your values, rejuvenate your productivity, move your stock price, and even save lives. Lee knows this because he advised and learned from many Fortune 100 employers on how to create wildly profitable and popular benefits programs that enhance all areas of the business. Lee created this podcast in the hopes that together we can save lives, save dollars, and save our talent. Join us, each episode, on YouTube or your favorite podcasting platform for some great conversation with some of the world's leading experts in this space.