Today our guest is business consultant Ildi Arlette, one of the most popular med spa consultants in the world. So often these days, Ildi is noticing that businesses are forgetting the most important objective in their business: providing a solution to the client. Investing and nurturing your team is so important if you want them to sell your business with every client interaction. “Unfortunately, our online world and social media world has tricked us, and shown people, I think, a very artificial impression of what these tools, methods, systems, approaches, and concepts will do for them.” - Ildi Arlette Topics Covered Include Why med spas tend to have an incredible patient experience. The reason what you do isn’t that important (and what matters more). Common issues that get in the way of business growth. How mentors helped Ildi become the consultant she is today. How some med spas expand beyond the stereotype. The conflict between serving and making money, and how to make both wor...