Podcast
Contractor Growth Network
Hosted by Logan Shinholser · EN
Growing up as the son of a successful contractor, Logan experienced firsthand the benefits of a healthy contracting business: less stress, more money, and more time for family. Now Logan runs Contractor Growth Network to help guide you on your journey to create a strong and reliable contracting business for your family.
Interested in learning more? Visit contractorgrowthnetwork.com or join our Facebook group, Common Sense Contracting, today.
15episodes
Episodes
Newest firstAll episodes
#484 The Anatomy of a Great Remodeling Testimonial
4w ago01:16:20Tap to summarizeHow well does your company share stories of your past work? Many remodeling companies know that client testimonials are important, but are wasting the opportunity because of a lack of understanding around what a testimonial is supposed to do. In this episode Logan and Aaron are breaking some of the most impactful lessons they've learned over the years making impactful testimonials that actually sell more work. They walk through why most testimonial videos fail, the biggest mistakes contractors make when trying to capture them, and what it actually takes to create a video that builds trust and drives real buying decisions. From choosing the right setup (DIY vs. photographer vs. videographer) to structuring the story, asking the right questions, and editing for impact, this episode is a full behind-the-scenes look at how high-performing testimonial videos are made. If you've ever thought, "We should probably get a testimonial for this project," but weren't sure how to do it right—this episode will save you time, money, and frustration. Resources Mentioned in the Video: Client Testimonial Questions PDF https://drive.google.com/file/d/1S2pCv3sASWny_2iWiLqCilz80PBf7r1Z/view?usp=sharing 7 Tips for Recording Better Testimonials https://youtu.be/L_wE3-qPWf8?si=ezSGJRlvmnYPVbPW Finished Testimonials We Created for Frei Remodeling https://youtube.com/playlist?list=PLoQIN5NPd7wdXN_xyKCRUGhcemMnr7AFD&si=C0JaPttzZDjO24xV 00:00 — Why storytelling is the key to building trust with testimonials 01:28 — Why video testimonials are harder than they seem 04:13 — The biggest mistakes remodelers make 05:46 — DIY vs. hiring help: pros and cons 10:09 — "Architectural Digest vs. TikTok" style videos 14:05 — The 3 core components: filming, story, and editing 18:07 — What testimonial videos are actually used for 20:54 — How to prep before filming (finding the story) 24:02 — Identifying the core storyline 29:29 — Setting up the interview and camera positioning 37:44 — The exact questions to ask clients 55:06 — What B-roll is and why it matters 01:00:10 — Editing, pacing, and keeping attention 01:12:50 — Why editing is the most important part
Transcribe →#483 Tommy Mellow: Scaling Your Contracting Business Presentation
Apr 1500:39:48Tap to summarizeTommy, founder of a $200M+ home service business, breaks down the exact principles he used to scale—from performance pay and hiring A-players to dialing in branding, KPIs, and company culture. But more than tactics, this talk hits on something deeper: accountability, execution, and why most contractors stay stuck despite having access to great ideas. If you've ever felt like you're working hard but not making the progress you expected—or you know what to do but aren't actually doing it—this episode will challenge you to rethink how you operate your business and your life. Timestamps 00:00 — Why keeping promises to yourself matters more than anything 00:20 — Introduction to Tommy Mello and his $200M+ business 02:00 — Why profit matters more than revenue 05:05 — The 8-step sales process and increasing reviews 07:02 — The 4 KPIs that control your entire business 10:48 — Branding mistakes and the power of a rebrand 14:27 — How to research customers before showing up 15:17 — Hiring A-players vs. settling for average 21:46 — Tools, systems, and automation that scale companies 27:58 — Performance pay and building a winning team 33:39 — "The magic you're looking for is in the work you're avoiding"💻 Ready to grow your contracting business? Visit https://www.contractorgrowthnetwork.com for expert resources and support! Connect With Us: 📸 Instagram: https://www.instagram.com/contractorgrowthnetwork1/ 📘 Facebook: https://www.facebook.com/contractorgrowthnetwork/ ✨ View Recent Projects: https://www.contractorgrowthnetwork.com/featured-projects/
Transcribe →#482 "My biggest Lessons and Mistakes from 26 Years in Design Remodeling"
Apr 100:52:20Tap to summarizeIn this episode of the Contractor Growth Network podcast, Logan sits down with Jef Forward—founder of Forward Design Build Remodel—to unpack what it really looks like to build a remodeling business from the ground up… the hard way. Jef shares the unfiltered story of his first five years in business—projects going months over schedule, losing money, taking on debt, and nearly reinforcing every negative stereotype about contractors. But instead of quitting, he used those failures as the foundation for what would become a 40+ person design-build firm. From digging out of financial holes (having just $0.16 for every $1 owed) to learning how to price correctly, hire the right people, and step into leadership, Jef walks through the exact inflection points that transformed his business. He also shares how joining a peer group, embracing sales training, and building a leadership team allowed him to finally step out of the day-to-day and start thinking about the long-term future of the company. If you're feeling stuck, underpaid, or overwhelmed in your remodeling business, this episode is a powerful reminder that the breakthrough often comes after the lowest point—and that building the right systems, team, and mindset can completely change your trajectory. Key Takeaways Failure Early Can Be Your Greatest Advantage → Jef's first two projects lost money, ran late, and delivered poor client experiences. → Those early failures forced him to rethink everything—and ultimately built a stronger foundation. You Can't Outwork a Broken Business Model → Working more hours didn't fix his problems—it just prolonged them. → Real progress came from learning how to price correctly and understand financials. Know Your Numbers (Or They'll Control You) → Discovering he had only $0.16 for every $1 owed was a turning point. → Understanding financials like profit, WIP, and job costing changed everything. Hiring Isn't About Talent—It's About Fit → Early hires were based on skill, not alignment, leading to poor team cohesion. → Building a strong culture became the foundation for long-term growth. Sales Is About Asking Better Questions, Not Pushing Harder → Jef initially resisted sales training due to fear of being "salesy." → Learning how to guide conversations and uncover client needs transformed his close rate. Delegation Is the Gateway to Growth → Growth didn't happen until Jef stopped doing everything himself. → Hiring designers, estimators, and project teams allowed him to focus on leadership. Recessions Reward Decisive Leaders → During 2008, Jef made early, tough decisions that kept the business alive. → Lean operations actually made the company more profitable during that time. Your Role Must Evolve as the Business Grows → From carpenter → operator → leader → coach → Each stage requires different skills and mindset shifts. Transparency Builds Stronger Teams → Sharing personal struggles (like his wife's cancer diagnosis) created trust and unity. → Giving the team ownership and permission to fail led to one of their best years. The End Goal Isn't Just Growth—It's Sustainability Without You → Jef is now focused on building leaders and planning his eventual exit. → Long-term success means the business can thrive without the owner. 🎯 Timestamps 00:00 — Meet Jef Forward and his journey into design-build 04:45 — The brutal reality of his first five years in business 09:08 — Why failing early ended up being a long-term advantage 12:31 — The wake-up call: having only $0.16 for every $1 owed 14:56 — Climbing out of debt and learning to price correctly 19:23 — Early hiring mistakes and why culture matters more than talent 23:57 — Navigating the 2008 recession and making hard decisions early 27:32 — The 5 stages of a remodeling business (and where Jef is now) 29:24 — Overcoming resistance to sales training and building a sales team 37:04 — Building leaders and preparing the business to run without you
Transcribe →#481 How I Restarted my Remodeling Business from 0 (ft. Sebring Design Build)
Mar 1801:10:39Tap to summarizeIn this episode of the Contractor Growth Network podcast, Logan sits down with Bryan Sebring—owner of Sebring Design Build—to unpack what it really looks like to start over from scratch. After building a nearly $3M design-build company over 20+ years in Illinois, Bryan made a bold decision: relocate his entire life and business to Franklin, Tennessee. No team. No clients. No local reputation. Just experience. Bryan shares what changed the second time around—from how he structured his business and hired his team, to the mindset shifts that allowed him to hit similar revenue with fewer, better projects. If you've ever wondered what you'd do differently if you could start over, this episode is a masterclass in building smarter, not just bigger. 00:00 — Why Bryan chose to restart a successful business from scratch 04:00 — What Sebring Design Build was known for in Illinois 10:00 — The reality of moving markets and starting over 18:00 — How experience changed his pricing and sales approach 26:00 — Hiring lessons: slow down to speed up 33:00 — Building the right team (and avoiding past mistakes) 40:00 — What stayed the same vs. what changed in his process 47:00 — Projects he refuses to take on (and why) 52:00 — Marketing from zero: reviews, SEO, and positioning 58:00 — Designing a luxury client experience 01:05:00 — The role of peer groups in scaling smarter 01:09:00 — Final advice for remodelers starting or restarting
Transcribe →#480 The Team Who Guarantees a 7-Day $80K Kitchen Remodel (7 Day Kitchens)
Mar 400:53:18Tap to summarizeIn this episode of the Contractor Growth Network Podcast, Logan sits down with Barry Gant and Änd Lynn from Seven Day Kitchens to unpack one of the most unusual remodeling business models in the industry: a full kitchen remodel completed in seven days or less. From the outside, it sounds impossible. Most kitchen remodels take 8–12 weeks and leave homeowners living in a construction zone the entire time. But Barry explains how their company achieves the seven-day timeline—not through shortcuts, prefab materials, or cosmetic updates—but through extreme planning, specialized teams, and eliminating the downtime between trades that typically drags projects out for months. The conversation dives into the operational shifts required to make this work, how they built buy-in from subcontractors, why niching into one type of project changed the entire business, and why the seven-day promise has become such a powerful differentiator in their market. If you've ever wondered what remodeling would look like if the entire process were redesigned around speed, systems, and specialization, this episode is a fascinating look inside a radically different approach to construction. Timestamps 00:00 — What Seven Day Kitchens actually is (and why people doubt it) 02:10 — The real reason most remodels take 8–12 weeks 03:50 — Removing downtime between trades to compress timelines 06:20 — Why the first kitchen took 5 weeks, but the second took 5.5 days 10:40 — The homeowner experience: why shorter projects create happier clients 13:00 — The design process that eliminates change orders during construction 18:00 — How they get subcontractors to buy into the system 21:00 — Why niching into one type of project changed the business 26:00 — The risk of shutting down a 10-year business to start over 34:30 — The long-term vision: turning the model into a franchise
Transcribe →#479 How NS Builders Built a Massive Following While Building Luxury Homes
Feb 1800:43:23Tap to summarize*]:pointer-events-auto scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20svh)))]" dir="auto" tabindex="-1" data-turn-id= "request-695e3993-df60-832e-b05f-24104cc874e3-2" data-testid= "conversation-turn-10" data-scroll-anchor="true" data-turn= "assistant"> Logan sits down with Nick Schiffer, founder of NS Builders, to unpack what it really takes to build a brand so strong that clients wait five years to hire you. With over 400,000 followers across platforms, NS Builders is widely recognized for high-end craftsmanship and polished content—but this conversation goes far beyond Instagram. Nick shares how intentionality drives everything: from floor transition details and branded clothing to proposal books, employee handbooks, and long-term trust with clients. If you want to understand how brand, systems, communication, and consistency compound over time to create real market leverage, this episode is a masterclass. 🎯 Timestamps: 00:00 — How NS Builders became a brand remodelers study 03:00 — What "intentionality" actually means in construction 07:30 — Content first: building high-end perception before high-end projects 11:00 — Turning storytelling into long-term client trust 15:30 — Communication as the true differentiator 18:45 — Imposter syndrome and leveling up internal systems 23:00 — The 14-month "Our Process" book and branded documents 30:00 — Cohesive branding across proposals, publications, and touchpoints 33:45 — Why uniforms and branded gear matter more than you think 40:45 — Should every builder build a brand? This episode breaks down the iceberg beneath the polished projects—showing how internal systems, communication discipline, and relentless brand consistency are what actually fuel the external reputation. Listen now to learn how intentional branding can transform your building business
Transcribe →#478 Leadership Lessons From Closing My Remodeling Branch
Feb 400:48:40Tap to summarizeLogan sits down with Victor Lebegue, founder of VL Builders, to unpack one of the hardest leadership decisions a remodeler can face: when to shut something down to save what matters most. Victor shares the story of running two branches of his business in different states—and how market shifts, team dynamics, and leadership realities forced him to close the company he originally built from scratch. From there, the conversation dives deep into culture, hiring, EOS, and what it actually takes to lead people through uncertainty while building a business that can scale without burning out the owner. If you're navigating growth, leadership strain, or questioning whether your current structure is holding you back, this episode offers hard-earned lessons from the trenches. 🎯 Timestamps: 00:00 — Why leadership and systems matter more than hiring alone 03:00 — Victor's origin story and building VL Builders from necessity 06:15 — Running two companies in different states 09:45 — Why Victor chose to shut down one branch 13:00 — Identifying hunger, ownership, and leadership potential in a team 17:00 — Implementing EOS and creating a shared vision 21:00 — Hiring for want it and get it before skill 26:00 — Visionary vs. integrator roles (and wearing both hats) 31:00 — Culture breakdowns, core values, and leadership failure modes 38:45 — Clarity breaks, stepping back, and leading long-term This episode is a masterclass in leadership under pressure—covering what most remodelers only learn the hard way: the cost of misaligned teams, the power of shared vision, and why sometimes the strongest move is letting go.
Transcribe →#477 Building a Multi-Million $ Team in a Small Town (ft. Slate Creek Builders)
Jan 2101:15:43Tap to summarizeLogan sits down with Sean Beliveau and Cassidy Jones of Slate Creek Builders to break down how they've built an award-winning remodeling team in a small college town—without relying on job boards, recruiters, or desperation hires. Based in Blacksburg, Virginia, Slate Creek Builders has grown to a 14-person team delivering multi-million-dollar remodels in a market of just 35,000 people. In this conversation, they unpack how community reputation, always-on recruiting, strong systems, and a clearly defined org chart allow them to attract talent before they ever need it. If you're struggling to hire, retain great people, or build a culture that recruits for you, this episode offers a real-world playbook—especially for remodelers operating in smaller or tighter markets. 🎯 Timestamps: 00:00 — Why Slate Creek attracts talent without actively recruiting 03:00 — Building a high-end remodeling business in a small market 06:30 — How community reputation fuels growth and referrals 10:45 — The pressure (and upside) of working in a small town 14:00 — Why most of Slate Creek's hires come from personal networks 17:00 — Always recruiting—even when you're not hiring 20:45 — Hiring a "unicorn" without a job opening 23:15 — Using org charts to justify new roles 27:30 — How systems give confidence to hire ahead of demand 31:15 — Dividing leadership: vision vs. execution 34:30 — Protecting work-life balance as a core cultural value 38:00 — Learning from bad hires (and why desperation hires fail) 42:00 — Turning a questionable hire into a long-term win 46:30 — Separating emotion from estimating and pricing 50:30 — What Slate Creek looks for in cultural fit 55:00 — Hiring for skilled roles vs. training from scratch 59:30 — Why people stay once they join the team 01:02:30 — The benefits of building a business in a tight-knit community If you want employees lining up before you post a job, systems that support confident growth, and a culture people genuinely want to be part of—this episode shows what that looks like in practice.
Transcribe →#476 The Client Experience System Behind a $3M Remodeler (ft. Andrew Nuhfer)
Jan 700:51:15Tap to summarizeIn this episode of the Contractor Growth Network Podcast, Logan sits down with Andrew Nuhfer, founder of AKN Interiors, to unpack how clear communication, structured systems, and expectation-setting fuel high-end remodeling growth. Andrew shares how he's scaled AKN Interiors to over $3M annually while running 15–20 active projects—without sacrificing the client experience. From pre-construction planning and interior design collaboration to daily logs, scheduling, and post-project follow-ups, this episode breaks down what it actually looks like to run a modern, client-first remodeling operation. If you're looking to reduce friction, avoid misaligned expectations, and build a repeatable communication process your team and clients can trust, this conversation is packed with real-world insight. 🎯 Timestamps: 00:00 — Andrew's background and why he started AKN Interiors 03:00 — Making the leap from employee to business owner 07:50 — Why planning and expectations matter more than craftsmanship alone 10:00 — Setting pricing expectations early (and why transparency wins) 14:00 — Using past projects to anchor budget conversations 17:20 — Integrating an interior designer into the remodel process 19:45 — Allowances, proposals, and preventing budget surprises 23:20 — Managing 15–20 projects at once without chaos 26:00 — How AKN uses JobTread for daily communication 28:30 — Daily logs, schedules, and keeping homeowners informed 31:10 — Hiring for communication skills, not just construction experience 34:40 — Getting subcontractors aligned with your systems 36:30 — Post-project follow-ups, warranties, and long-term trust 38:00 — Using JobTread as a sales tool before contracts are signed 42:00 — Lessons Andrew wishes he knew earlier about client experience 44:00 — Handling missed expectations and tough conversations honestly 48:30 — Treating remodeling as a partnership, not a transaction If you want to build smoother projects, stronger reviews, and happier clients—this episode is a masterclass in what that looks like in practice.
Transcribe →#475 "How I Doubled my Close Rates with Design Proposals" (ft. AJ Ballantine)
Dec 1701:20:11Tap to summarizeIn this episode, Logan sits down with AJ Ballantine to break down how Cornerstone Remodeling grew from $2M to $10M in five years—without hiring five times the people. The secret? A radically optimized design process, driven by empathy mapping, technology, and sales finesse. AJ walks through the systems, tools, and scripts he used to cut his sales cycle, boost his close rate, and wow clients—all while keeping a high-touch, boutique feel. If you're a design-build remodeler struggling with lengthy sales processes, low perceived value, or slow growth, this episode is your blueprint for change. 🔑 Key Takeaways Optimize, Don't Overhire → AJ's sales team used to close $3M/year—now they close at a $10M pace with the same team → The shift: 6–10 hours to build a high-impact "first pass" proposal that converts faster Perceived Value > Just Deliverables → AJ's team builds proposals in Canva with floor plans, mood boards, and personalized designer quotes → Clients feel like they're already halfway through the project before competitors even send a bid Use Tech to Speed Trust → Render's "Invite to Capture" feature lets homeowners scan their space remotely → Clients feel empowered, and your team gets measurements without stepping foot in the home Empathy Mapping = Sales Gold → AJ's team mapped out client pain points like option overload and lack of clarity → Solutions like curated samples, mood boards, and visual timelines de-stress the process Charge to Impress → Clients pay 1% upfront for a first pass proposal, then 5% more before design revisions → Conversion after that second payment? 100% (outside of rare exceptions) 🧰 Tools & Tactics Mentioned Render – 3D space scanning tool AJ co-developed Canva – Used for building visually stunning proposals Calendly – Streamlined consult scheduling JobTread – Estimating and construction management DocuSign – Seamless proposal signing + payments Loom – For walking clients through proposals remotely 🕒 Timestamps 00:00 – Why growing a business doesn't mean hiring more people 01:30 – AJ's background: design + build = natural fit 04:00 – How Render's space scanning changed the game 07:45 – How to ask clients to scan their space without losing trust 10:35 – Case study: A $75K bathroom turned $150K with the right process 13:00 – The power of the phone call as a pattern interrupt 15:30 – What goes in a "first pass" proposal and how it's delivered 20:00 – Using the Moscow Report to align budget and finishes 24:00 – Proposal design: how aesthetics drive perceived value 26:50 – Creating speed and momentum to outpace competitors 30:00 – Including designer mood boards and personal touches 35:00 – The metrics: 76% close rate, $1M–$2M months, 6–10 hours per proposal 39:00 – The second phase: formal measurements, structural confirmation 44:00 – No-surprises contract pricing explained 48:00 – Selection process: curated samples over option overload 51:00 – Designing for the busy, not the picky 54:00 – Solving for process friction: empathy + accountability 57:00 – The sales and marketing adjustments that made it all work 1:02:00 – Why everything is digital (except the printed permit plans) 1:05:00 – How AJ got team buy-in on massive change 1:11:00 – 40X and driving a culture of accountability 1:14:00 – Start with WHY if you want your new process to stick 💬 Quote of the Episode "We used to spend $2,000 worth of effort on a proposal and hand over a spreadsheet. Now, we hand them a deliverable that looks like a million bucks—and they're halfway to signing." — AJ Ballantine
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