Podcast
Health Tech Matters: Talks About Healthcare Products and Design
Hosted by Health Tech Matters · EN
Welcome to Health Tech Matters! A podcast where we explore the ways how great healthcare products are built.
My name is Mary Borysova and each week I talk to startup founders, product managers and designers working in healthcare startups. We discuss approaches to creating digital health products users love. Listen in and leave your feedback, I greatly appreciate it!
10episodes
Episodes
Newest firstAll episodes
Omada Health, Alex Mandel: On user motivation and leading a team
Sep 7, 202100:44:42Tap to summarizeWelcome our guest, Alex Mandel from Omada Health, ex-Google. Alex Mandel is a designer, researcher, and product strategist. A sneak peek into this episode: - "With the additional bureaucracy, there are additional resources and you can, in some ways, solve bigger problems or at least have more resources behind aiming at these problems." - "The tactic that we take is if you're in a lower motivational quality, the first thing that we need to do is raise your motivational quality. Ideally shifting from what we called, like extrinsic motivation, a financial reward, or whatever to the intrinsic motivation "I want to do this, so I can go on that bike ride" for instance. - "We have managed to distribute ownership over the team processes across the team. There's actually only one design meeting that I lead." Our guest: https://www.linkedin.com/in/alex-mandel-12a52035/ _______ My LinkedIn: https://www.linkedin.com/in/maria-borysova/
Transcribe →BenevolentAI, Marek Kultys: On Design for AI Drug Discovery Platform
Aug 25, 202100:27:35Tap to summarizeToday our guest is Marek Kultys, director of User Experience at BenevolentAI, an AI drug discovery company. He designed products for clinical decision-making and reporting, for finding, sharing, and visualizing biomedical data, for running clinical trials, and for portable DNA research. A sneak peek into this episode: - "In the biomedical context, our users always want to see more. We try not to filter and assume what might be useful, what might not be useful from the user perspective, the default option from a design side would be to list everything that we know." - "Sometimes we ask our users to just sketch and then build on top of their ideas. Some of them are so wild that we wouldn't be able as designers to even come up with these things. Those ideas come from the understanding deeper understanding of the data." Our guest: https://www.linkedin.com/in/marek-kultys _______ My LinkedIn: https://www.linkedin.com/in/maria-borysova/
Transcribe →BetterUp, Ex-Headspace, Nicole Cassese: On Honesty and Vulnerability at Work
Aug 11, 202100:40:38Tap to summarizeHi guys, and welcome to Health Tech Matters. Today our guest is Nicole Cassese, Copy Lead, Content & Brand at BetterUp, ex-Headspace Standards Editor. A sneak peek into this episode: - "Vulnerability is a strength and you're not being weak by taking care of yourself. If you're in a better state of mind and a better state of being, you're going to be able to be there for everything else." - "It's a marathon. It is not a race. We're going to be working for many, many years of our lives. So enjoy it!" - "At the beginning of every single week, I make sure that any free time that hasn't been built into a meeting is then thrown into a writing block so that people don't overbook it. If I don't keep the writing time, then I won't have that time to get in the zone and do the best work that I can." Our guest, Nicole Cassese: https://www.linkedin.com/in/nicole-cassese _______ My LinkedIn: https://www.linkedin.com/in/maria-borysova/
Transcribe →hims & hers, VP of Design Dan Kenger: On Creative Processes
Jul 31, 202100:33:00Tap to summarizeHi guys, and welcome to Health Tech Matters. Today our guest is Dan Kenger, VP of Design at hims & hers. In this episode we are discussing: - creative processes in the team - decision making - routines to track team progress - feedback sharing and many more! Our guest, Dan Kenger: https://www.linkedin.com/in/dan-kenger-5ba23b12/ _______ My LinkedIn: https://www.linkedin.com/in/maria-borysova/
Transcribe →Part 1. Babylon Health and Product Design, Liam Carter-Hawkins
Jul 20, 202100:36:04Tap to summarizeHi guys, and welcome to Health Tech Matters. Today our guest is Liam Carter-Hawkins, Ex Lead Product Designer at Babylon Health. In this episode we are discussing: - offline user testing, pros and cons - international expansion and its challenges - measuring the success of a new product - design sprints and many more! Our guest, Liam Carter-Hawkins: https://www.linkedin.com/in/liamcarterhawkins/ _______ My LinkedIn: https://www.linkedin.com/in/maria-borysova/
Transcribe →Part 2. Ada Health, UX researcher Annie Liu: Fast fire questions
Jul 13, 202100:11:11Tap to summarizeHi guys, and welcome to Health Tech Matters. Today our guest is Annie Liu, senior UX researcher at Ada health, applied anthropologist. Listen to the first part of our conversation in the previous episode. Our guest, Annie Liu: https://www.linkedin.com/in/liuannies/ _______ My LinkedIn: https://www.linkedin.com/in/maria-borysova/
Transcribe →Part 1. Ada Health: UX research, prioritization and stakeholder engagement
Jul 9, 202100:28:19Tap to summarizeHi guys, and welcome to Health Tech Matters. Today our guest is Annie Liu, senior UX researcher at Ada health, applied anthropologist. In this episode we are discussing: - frameworks to prioritize user research findings - reflections about the past experience and how to make it work - stakeholder engagement - measuring UX research - implementation of the research findings and many more! Our guest, Annie Liu: https://www.linkedin.com/in/liuannies/ _______ My LinkedIn: https://www.linkedin.com/in/maria-borysova/
Transcribe →Health Tech Matters: Season 2 Intro
Jul 3, 202100:00:34Tap to summarizeHi! My name is Mary and I am a healthcare product designer. In this season of Health Tech Matters, I will be talking to product designers, researchers, and branding experts in healthcare startups such as Ada Health, Babylon Health, and many more. We will be discussing the frameworks design teams use, their processes, and measuring success. Subscribe and Stay tuned! _______ My LinkedIn: https://www.linkedin.com/in/maria-borysova/
Transcribe →Levels: glucose monitoring, wearable injectors and product testing
May 11, 202100:38:48Tap to summarizeIn this episode, we are discussing glucose monitoring, wearable injectors, and product testing. Our guest: David Flinner, Co-Founder of Levels. Levels provide users with a constant glucose monitor (CGM) patch that attaches painlessly to the arm and can do real-time metabolism tracking via an app. Levels website: https://www.levelshealth.com/ ______________ - We tend to launch things that are very early and get feedback. For instance, on Monday we launched a new sharing feature. I emailed all of our members to ask what they thought and I got a lot of feedback and we're launching a new version with a much improved different sharing functionality today. - A big strategy of ours has been content and the content strategy is that we want to be true thought leaders in the space of metabolism for the general populace. There really isn't a lot of research on metabolism outside of diabetes management out there. - One of the things that really drives our remote culture is this idea of asynchronicity. So whether it's an email or a Slack or anything the expectation is always that the person won't respond right away. You have to plan ahead making sure that you supply all the details that you might need when that person finally gets to it. And I think that's been a really big key to our remote culture is not relying on people to be there in real-time. And then coming up with tools that fit into that new framework. So we'll do video chats as well, but oftentimes they're video recording. So we'll trade back and forth video recordings with loom. Of course, we do have some synchronous meetings, but it's usually the exception rather than the rule. ______________ How to find me? Maria Borysova, healthcare product designer: https://www.linkedin.com/in/maria-borysova/
Transcribe →Asian skincare market, skin testing and beauty trends
Apr 30, 202100:32:56Tap to summarizeIn this episode, we are discussing genetics and skincare, the Asian skincare market, and skin testing. Our guest: Pétronille Houdart, Skincare Director at Sequential Skin. Sequential Skin is a diagnostic company that takes an in-depth look at how nature (genetics) and nurture (skin microbiome) interact. Their Sequential Skin Test assesses the genetic predisposition to certain traits and how skin microbiome and present environment influences them. Website: https://www.sequentialskin.com/ ______________ How to find me? Maria Borysova, healthcare product designer: https://www.linkedin.com/in/maria-borysova/ ______________ Quotes from the episode: On Asian beauty market The beauty industry is a very big thing in Singapore and Singaporeans are eager to invest in their appearance and consumer are quite adventurous and open to trying a new beauty product. So yet the local population is quite small because it's around the 5 million people that the country has a significant expatriate community. So because of its multicultural society, Singapore represents an ideal testing ground for us, where we can reach the different ethnic groups and conduct pilots on different skin types. Of course, the population is little. To reach out to more consumers we are forced to expand quickly overseas as well. ______________ On skincare trends We believe that with the rise of skin conditions, including skin sensitivity with more environmental pollution, aging population projects that focus on the microbiome health will be prominent for years to come. ______________ On personal skincare I think by reducing our amount of product, we apply every day, choosing a product with a short ingredient list is key for our longevity. And that's also why we recommend to our user original of only three products to simplify their skincare regimen.
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