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Health care does not begin when someone walks in the door of their doctor’s office, but when they search online for videos and articles and then act on that information — whether good or bad.

From generators to digital medicine, Ochsner has bolstered its processes to be ready for the worst.

A directional approach from The Joint Commission on three key areas of health care quality improvement.

How creating a short TV show with health care leadership captured the attention of staff at Vanderbilt far more than written communication.

The Chief Medical Officer for DaVita Kidney Care discusses how the organization is addressing health inequities in the kidney disease population.

The CEO of Blue Cross Blue Shield of Massachusetts describes his work in making population-based contracts a norm in the state and what still needs to be done to improve health care affordability and access.

The Senior Vice President and Senior Associate Dean for Health Equity and Inclusive Excellence for Vanderbilt Medical Center discusses the development of their Racial Equity Plan.

Intellectual disabilities affect 1–3% of the U.S. population. The Executive Vice President and Chief Clinical Officer for Prisma Health discusses how health care redesign should factor in this population to reduce the health disparities they face.

How Priority Health focuses on social determinants of health to meet its members’ unique needs.

The CEO for Texas Health Resources says that “learning has to be done quickly” and describes what his organization has done to meet the needs of their patients and staff.