Loading summary
Transcript117 lines
- [00:00]
A
Foreign. Welcome back to another episode of the Blondest podcast. I am joined with a very special guest, Alyssa.
- [00:15]
B
Hello.
- [00:16]
A
She is our spa director. She is the one who makes this ship smooth sailing. Gosh, I can't talk today. Also, big news. Savannah and I were talking about it last time, but Lulu is here. Say hi. Can you say hi?
- [00:34]
B
She's the cutest obsessed.
- [00:36]
A
She is so small, so cute, so cuddly. She. So, as y' all may have seen from the Instagram, I made a little PowerPoint presentation to advocate for her to come to the office, and we won. So she's been coming to the office. She literally just sleeps all day. All she does is cuddle. When we get home at, like, 6pm that's when she starts to go a little wild. But as long as it's not in
- [01:05]
B
the office, she's an angel.
- [01:07]
A
Truly really is. So everyone say hi. Show your support, and thank you, everyone, all 3,000 people who said that she should come to the office, because you were absolutely right. Okay, you want to lay back down? She wants to go back to sleep. All she's been doing all day is sleeping. So what are we going to do today? We are going to meet Alyssa. We are going to talk a little bit about, you know, SBA and our team, our culture, and how Alyssa likes to steer the ship. So tell me a little bit about who you are and how you ended up in aesthetics.
- [01:46]
B
Yeah. So I'm Melissa. And how I kind of ended up in aesthetics was kind of really random. I originally, when I got out of college, I have a degree in health science, and so I was just kind of looking for a job. I really had no idea where life was going to take me, but I was open to different opportunities. And so I originally was working for an architectural design company, and it was really cool opportunity just to be, like, a personal assistant, but also receptionist for that company. But I just felt in my heart that I needed a change. And when I started thinking about change, I just so happened to stumble upon Savannah posting about hiring.
- [02:28]
A
You saw the TikTok? Was it a TikTok?
- [02:30]
B
Actually, it was Instagram that I saw, but I think Lauren saw the TikTok.
- [02:34]
A
Okay.
- [02:35]
B
We both saw something, and we're like, this is a sign. So I was like, you know what? I have no experience, but I'm going to try. You know, it doesn't hurt to shoot your shot. And. And so I applied, and she was like, let's meet for an interview. And so then I interviewed with her via Zoom. I was sitting in the parking lot. I was like, I need a lunch break. And so I zoomed with her and came in for a working interview, and she was like, you're hired. And I was, like, initially, like, really scared because, like, this is all so brand new to me. And I was like, I don't know what I'm getting myself into. I don't know what. But I knew I needed a change in my life. I just needed something that was going to, like, be more beneficial to who I am, be able to talk to more people and just kind of grow, like, friendships, too. I was with. Working with a whole bunch of guys and, like, older men, that was just disgusting. And so I was like, you know what? I'm gonna do something different with my life. And so then I ended up at Savannah.
- [03:32]
A
So was, like, aesthetics ever in your plan, or was it, like. Was it something you were even interested in before, or was it kind, like, did it just start out as, like, the. This seems like a cool job.
- [03:42]
B
Yeah, it seemed like a cool job. I was, like, cool opportunity. I was not going to turn on any opportunity that came my way because I just knew I needed to get out of what I was currently working for. So I was like, you know what? Let's just try. It never occurred to me that it would turn into something I actually truly love. But it was really cool to see how it all kind of played out, and it all lined up in my favor, and I wouldn't change it for a while now.
- [04:06]
A
What was your first job ever?
- [04:08]
B
Oh, that's kind of hard. I'm. I'm kind of a workaholic, y'.
- [04:11]
A
All.
- [04:11]
B
Like, I work all the time. Like, I just come from a family that has to work. Like, we work our butts off, and we'll have multiple jobs if that means that, like, you know, that's what we do. And my parents are just really hard workers. Like, they will never retire. Like, those. They'll stay on track for the rest of their life. And so I feel like in some aspect, I've always worked, but I worked with my grandpa, and I helped him, like, do rebuilding of homes and just kind of, like, gutting out homes and making them all beautiful. And so I did that all my high school years just to make extra cash because I needed money.
- [04:50]
A
What is something people are always surprised about to learn about you?
- [04:53]
B
I played college softball, and I feel like people really don't know that. I don't really talk about it much, but I did play softball my whole life. I grew up playing, and I also Played in college as well.
- [05:02]
A
So did you like. Okay, I don't know anything about collegiate sports. So if you say like I played softball in college, does that mean like that was your thing you went to college for? Like you got recruited and like, or like are there people that pick a school and then just like join a team? Do you know what I mean?
- [05:21]
B
Yeah. So like you can walk on like let's say like you're going to school and you like already like have established everything, you can walk on and play a sport.
- [05:28]
A
Okay.
- [05:29]
B
Like then you can get recruited by like an actual recruiter and then that's how you choose where you go to school. That's how it happened to me.
- [05:35]
A
Okay.
- [05:35]
B
Yeah.
- [05:35]
A
So you went to school for softball?
- [05:36]
B
For a softball, yeah.
- [05:38]
A
Okay. What does a typical day look like for you?
- [05:43]
B
So my, my life has kind of changed here recently. Eight months ago to be exact. And so now a typical day, I wake up, I wake up to my beautiful daughter. Sometimes at 4:30, sometimes at 5:30. You just don't know what you're gonna get these days.
- [05:57]
A
I feel like you were always waking up at 5.
- [05:59]
B
Yeah, no, I always wake up. I'm an early bir. So yeah, I always wake up early. But these days it's out of force. I don't like just habitly wake up now. I'm more tired these days, but I wake up 4:30, 5:30, 6 if I'm lucky, cuddle my daughter, play with her for a little bit, then get ready for work. I usually leave work to work around 7:30. I try to get there at 8 every day. Sometimes 8:30. These days it's getting a little bit harder because I just want to cuddle my baby a little bit longer and she's like starting to learn that I'm leaving. So it kind of breaks my heart. But then I get to work around 8 and then I just do all of the admin stuff in the morning, try to get things done before the day starts at 9, and then do a full day of work. And then I usually leave around 5:30, depends on the day. And then I get home around six, cuddle with my baby, play with her, have family time from 6:7, then do bath time. And then now going to put her down for like 7ish. And then me and my husband hang out. Now we're watching Love island. So that's our favorite little time together. And then go to sleep and then do it all day, do it all over again.
- [07:08]
A
If you weren't in aesthetics, what would you be doing?
- [07:12]
B
Honestly, I have no idea. I would like to say probably be a personal assistant because I love to be like, organized and I just love to help make other people's lives easier. So that's what I think I would be. But it can be a lot. So I don't know. Especially now having a kid, I feel like it probably changed just because you kind of have to commit your whole life.
- [07:37]
A
You're already a personal assistant.
- [07:39]
B
Yeah. To Ty. Yeah, to Ellie. So it's like, it's kind of, you know, I don't know. But
- [07:46]
A
what was the moment you realized that a leadership role was something that you wanted?
- [07:51]
B
Yeah, I think my whole life, like I said, I played softball and I've always been told I was a leader. And no matter what team I played, I was a leader. I've always stepped up to pick our teammates up. And so I just felt like in my heart, like I've just always have had a passion for people and just building a team and just encouraging others. And so I feel like that kind of just kind of led me to where I am today. I don't think it was ever like, I need a leadership position. I just think I have those qualities that just make me a naturally good leader. And so it's just so great that I just been interested in the position I am because it's a lot of work. But it's so fun to learn and work together as a team and build a team.
- [08:39]
A
Who would you say has had the biggest impact on like your career or like mindset or. I don't know.
- [08:48]
B
I would definitely say my parents. Like I said, they are the hardest working people I've ever met. And there's not a day that goes by that they're not working or doing something for other people. They really have a servant heart for others. And so I grew up watching that and them always be willing to, you know, put the best step forward for anything that they do. And I think that's what guided me to really any career. I don't think had I not ended up in aesthetics, I feel like I don't know where I would end up. But I do think that they guided me to like, be always put the best effort into whatever you do. Also like work as hard as you can and, you know, you never know where life will take you. But they have definitely like guided my working, like my work ethic.
- [09:39]
A
Yeah, that's what I say about my mom too. My mom is a no bullshit woman.
- [09:44]
B
Yeah, I know she's. She's scary, but I love Her.
- [09:49]
A
What would you say the best professional advice you've ever been given is?
- [09:54]
B
Oh, that's hard.
- [09:58]
A
I wouldn't have an answer to this.
- [09:59]
B
So professional advice, I would say to always, don't be afraid. To always say how you feel and to speak up when people are talking to you. And, like, if you do have something to say, like, people are always willing to listen you. Like to hear you out as long as you have the receipts and know exactly what you're talking about. Because I feel like in an industry, it can get messy and, you know, if you're not willing to, like, step up sometimes you never know, like, what the out outcome could be. So, you know.
- [10:33]
A
No, that's true. Close mouths, don't get fed.
- [10:36]
B
Exactly.
- [10:41]
A
Looking back, what would you tell yourself? Like, what advice would you give yourself about getting into the aesthetics industry? Like, especially since you, like, kind of joined with no knowledge of anything and, like, just started working in it, like, what is something. It's not all glitz and glam. That's one thing. It's still a business at the end of the day.
- [11:06]
B
Yeah, that's hard. I don't know. Honestly, it's. I've learned so much about this industry and it is a crazy industry to be in, like, truly, like, coming, like, for not knowing anything, to knowing what I know now. It's a lot of work. And I don't know what I would say to that, to be honest, Fair.
- [11:37]
A
How would you describe your leadership style?
- [11:40]
B
I would say I'm pretty honest and I'm not afraid to be honest because I know I'm getting my point across and it's always coming from a good place. But I think honesty is the best policy. And, you know, you can't build a team if they don't trust you. And so I rather be honest with them and tell them and pull them to the side and just really tell them how I'm feeling, how I'm seeing things, and then see if that's like, how they take that. And a lot of times, once we're on the same page, like, all is well, but just I truly, anything that I go into, it's pure honesty. It's just having respect and just kind of really showing everybody, like, I care what you have to say, but I'm also going to tell you exactly how I'm feeling and where it's coming from. Because I. I can't lie. I'm a terrible liar. It's my best and worst trait, I would say, because I can't lie to save my Life. So I just have a guilty conscience, and I would never want anybody to lie to me, and that's why I always want to be honest with everybody.
- [12:47]
A
You have such a guilty context.
- [12:48]
B
I do. It's so bad.
- [12:49]
A
There was one time she. From the old location, you lived, like, 45 minutes away, right. And she, like, drove all the way home. She realized she had, like, a $20 bill that a client left or like, that a client gave to her some. I don't know how, but I just
- [13:03]
B
stuck it in my pocket. I just stuck it in my pocket.
- [13:05]
A
You were probably, like, standing up and, like, didn't want to leave it on the counter or something. And, like, it was in her pocket. And she drove all the way back to the spa to, like, bring it back, because she was like, I can't keep it overnight.
- [13:16]
B
I texted Savannah, I'm so sorry I took this. I'm gonna bring it right back. And she was like, it's fine. And I was like, no, it's not. Like, I cannot sleep at night knowing I have this money in my pocket. Yeah.
- [13:28]
A
So funny. What qualities do you look for when building a team? And I. So Savannah used to do a lot of the hiring, and then it was Maria before I got hired, and then it was me, and then I didn't like doing it. So now it's like Alyssa and Maria. Mostly Alyssa, though, for these last rounds of hires.
- [13:51]
B
So honestly, I look for transparency. Like, how honest are you going to be about who you say you are? You don't know what you're going to get yourself into, especially when you're on such a high level that we are. You're really trying to dig for the person that they are, because you just don't know people's intentions. And so I really try to look for who the person is first and see what makes them who they are and who they say they are. But honesty is one of the biggest things, because if you can't be honest, then this is not the industry for you. But also, just how responsible are you? How much are you? How much can you. We trust you. This is, like I said, a crazy industry. If you have to have a lot of trust with who comes through our doors. And, you know, we don't take things lightly here. Like, we value any client that walks our door. A lot of it's confidential, and so we have to be able to trust that you'll keep what comes through those doors very confidential, but just respectful. Just the basic qualities of a good human being. I also love personality, and I'M not going to hire just because personality, but when you're dealing with people all day, every day, you do have to have a good sense of personality because it's hard to talk to people all day long. And we're a bunch of talkers in the building. So personality is a really good trait. But I just really value honesty, how trustworthy you are because at the end of the day, we run a tight ship and I need you to be able to take ownership for any mistakes that happen and just be truthful because there's a lot of moving parts these days. So we have to make sure that you're willing to speak up and not hide from anything.
- [15:44]
A
Yeah. And I feel like our culture, and we've talked about this a little before, but our culture has never been one that's like micromanaging or like whatever. Like we had five people at the old spa and everyone owned their shit. Everyone came in, they did their job. Like, they're really. I wouldn't say there really was any checks and balances. Like we just had full trust that every single person took their share of the pie and finished what they needed to every day. And like expanding has made that a little more difficult, but I think that's still like a quality that we expect from everyone. And like, yeah, it's just integrity is one of the biggest things that we look for. So what is more important, attitude or skill?
- [16:34]
B
I'd have to say attitude any day of the week.
- [16:36]
A
Yeah, anybody can.
- [16:38]
B
Yeah, anybody can do the skill, but. And we can teach you how to do it, but we cannot teach attitude if you're going to give us attitude. No, thank you.
- [16:46]
A
How do you handle mistakes when they happen?
- [16:50]
B
Me personally, if it's, I make a mistake, I just own up to it because I just. It's my fault. I'm so sorry. Happen again. But if it's from anybody else, I just say it's okay. Like, we all make mistakes. Nobody's perfect. Like, let's. What can we do to make sure that it doesn't happen again? Or how can we fine tune how we run things to make sure that that also never happens again? I think it kind of now that we have such a big team, there's a lot of moving parts. So if it's one person's mistake, we can talk about it. But a lot of times now that there's just a lot of different people it's going through, we need to make sure that it's very made aware that we can adjust things because it's not
- [17:33]
A
Just usually it's like a chain reaction.
- [17:34]
B
Yeah. It's like if something happened, then somebody else makes a mistake. So it's just trying to make sure that it. Everybody's on the same page.
- [17:41]
A
And trust me, it's, it does happen. The more you expand, the more. And also like we've made things a lot more intricate, so that certainly didn't help. But I mean it's what's best for the clients and it's our job to execute it. Yeah. Figure out.
- [17:58]
B
So I mean it's just, it's making sure that like the communication is there. And so, I mean, I don't mind if you make a mistake as long as you're willing to admit that you made that mistake and then obviously if there's a certain extent of a kind of mistake that you made. But a lot of times, as long as you own up to it again, we can just move forward, work our way through it and figure out how to improve things.
- [18:21]
A
How do you like to motivate people who may be struggling or not performing their best?
- [18:32]
B
I think it depends on the person because every person has a different motivation. Some people, words are amazing, other people, they just need a little chit chat and others just need some type of pick me up, whether that's coffee or just some type of small gift to be like, hey, you're doing great or like what can we do to like help you out? But a lot of times it's just, you know, words and just giving them that reassurance that everything's good, like they're fine, they're doing a great job, just making them feel loved.
- [19:06]
A
So with us being in such a, like large space and having, gosh, like I won't count like us who sit in the back, but you know, like nine, 18 members that you more or less have to keep your eye on, how, how do you best keep eyes in the sky while also like getting everything you need to done as well?
- [19:33]
B
That's definitely hard because I still have a role to play in the client experience, but I just walk around as much as I can, try to get feedback throughout the day, see how everybody's doing. It's definitely a lot harder, like I said, because I do have a client role. So I walk around as much as I can, but I'm also needed at the front. But I do try my best to just walk around, see how everybody's doing, check in, help out where is needed, whether that's in shipping. If Eric has a question, I'm just being able to be wherever they need to be like, need me to be. But it also helps that I have walkies to kind of see how everybody's doing.
- [20:12]
A
What would you say makes a team member stand out to you in a positive way?
- [20:18]
B
I would say just if I ask them to do something and they're like, they don't have any feedback, they're like, okay, I'll do it. I'll get it done. Right now, I think whenever you just kind of, like, when they aren't willing to do it, like, when you ask them to, I feel like it's just kind of like, okay, it's okay. I can ask somebody else. It's fine. But just somebody that just takes initiative. I feel like it's very important to me. And just, you know, sometimes a lot of times, I don't have to ask anybody to do something. They'll just do it because they know it needs to be done. But anybody that's like, okay, I'll just do it, or, like, I see somebody just doing it and, like, I didn't have to ask them, that's a very big thing for me.
- [20:58]
A
Okay. What do you think clients value most in, like, today's world?
- [21:07]
B
Honestly, I would say just, I love our clients. So, I mean, just from what I know about our clients and meeting them and having the chance to talk to them, that's one of my favorite parts of my job, is just getting to talk to our clients. I would just say how being thoughtful and kind, it goes a long way, especially in this industry. I hear so many stories about people saying, I went X, y, and Z, and they weren't, like, nice. And I think just being kind, honest, and just showing love to everybody, it really goes a long way, especially in this industry, because I feel like there's a lot of mean girls.
- [21:43]
A
Yeah. It's like people go in and feel like a burden.
- [21:46]
B
Yeah. And every time people walk in thousands of dollars, I've always, like, people are like, I just love you guys. You are so sweet. Like, Dana and Sierra helped me out so much. And so it just. I think it really goes a long way with how much our girls are willing to help everybody and just do it with a smile on their face and just show everybody that they actually care about them as a person and that we're willing to go above and beyond for them.
- [22:10]
A
What would you say could, like, separate a good, patient experience from an unforgettable one? Maybe it's similar in what you were just saying, but, yeah, I think a
- [22:26]
B
lot of times, what separates us, especially, like, our Client experience is a lot different, though, but just that going above and beyond is what really separates who we are. Yes, we do a lot of fun things that tailor the client experience, but you can't teach heart, you know, and that's what SBA has, like every, each and every one of us has a heart for people, a heart to help them through their skincare journey. And I think that really sets us apart from other people because we do care. Um, we have, we always are trying to improve our experience just to show them how much we care. And yes, we're working through kinks and stuff, but, you know, that's for the great of the company and for the better of the client experience. But we have so much heart, and I feel like that's really what separates us from others.
- [23:19]
A
What would you say that leading the team at SBA looks like on a daily basis?
- [23:26]
B
A lot of it is more so I would say just, you know, encouraging. I know a lot. Like I said, now that we have a big team, it's kind of like repetitive. But now that we have a bigger team, there's a lot more of meetings that have to be had. Just making sure that we're always on the same page. Yes, we have. When we had a small team, we never really needed meetings. Like, we're just so busy that we would just kind of know how everybody was moving. But now it's a lot more meeting. So getting meetings set up with team members just to make sure everybody's on the same page, especially when we have a full book of clients. It's just sometimes things just need to be readjusted and figure out how we can improve things. But meetings, setting up meetings, making sure that everybody's doing what they're supposed to be doing. We all have roles and so making sure that things get done pre clients coming in and post clients coming in. But I think it's just a lot more just guiding everybody to making sure that they're getting their job done. And being efficient, but also being accurate is a day to day task that I handle because it's really, it's a lot of people. So it's just I'm one person, so I'm trying to like, make sure everybody gets taken care of. And there's like, Jordan has her own thing and so, you know, I try to stay off her because she. And that girl's. She's so good at what she does. So it's just, you know, making sure everybody's good to an extent and then helping out where is needed. I Usually help Dina out a lot, setting up and getting ready for the day and then lighting candles and all the things. So there's a lot of moving parts to making sure that everybody's good. But as like a whole, I just kind of help guide everyone.
- [25:14]
A
What's one thing you would say that people don't see, like, behind the scenes at sba? Like, maybe like what they see online versus ooh,
- [25:28]
B
I would tell them how much thought has gone into the client experience. I think it's beyond amazing. What we have done to create the experience is insane in the best way possible. Like, Savannah has thought out every single detail to a T. And that thing, like, it's always expanding. It's a never ending process, which is not a bad thing at all. But she's always, like, working so hard to make sure that the clients have the best experience possible. And it is amazing. And I think that that definitely does not get shown. And how much like, she does and, like, how her mind thinks. It's crazy. Like, she is insane in the best way possible. Like, I want her mind sometimes.
- [26:17]
A
What was your first impression of Savannah?
- [26:19]
B
Ooh, I thought she was so sweet. Like, I didn't. Like, I mean, when I first met her during my working interview, like, it was for like a split second because she had a full day of clients and in the old space, like, you really did not have a chance to.
- [26:32]
A
Like, no one had a chance. Like, and that was when she was doing all the social media stories and stuff. So, like, she was in a room and then she was posting and then she was back and, like, she was in the hallway, like, type, type, type, type, type, type, type.
- [26:43]
B
Or like filming a video, like, really quickly, like, in the hallways. Like, she was never, like, no. Able to.
- [26:49]
A
I would have gone insane if I was her. Like, her brain was firing for, like, the.
- [26:55]
B
No. I thought she was so sweet, though. I really thought she was just so genuine and, like, I kind of got thrown into the fire. I like to say when it comes, like, when I got hired, just because there was a lot of things happening. And so I think that kind of helped me build a stronger relationship with her and be able to talk to her a little bit more, just because we did have a little bit of time to chit chat, but we also. I knew business was business and we got to get it going. So when I did meet her, I was like, she's so sweet. I love her. I was like, oh, this is going to be so much fun.
- [27:29]
A
What's one last question? I can do what Keeps you up at night. As a leader, I would say I feel like you're always kept up at night by, like, the small. Like, if the door was.
- [27:39]
B
Oh, yeah, No, I still think about that. When I. I'm responsible for closing the office, I put that on myself. But I just like to. No, no.
- [27:48]
A
If you do it, you know it's done.
- [27:49]
B
Yeah, I know it's done. I cannot sleep at night still. But also, when I was shipping, that was a awful thing. I would think about every. Every order, and I'm like, okay, did I. Did I put this 5% mandelic or did I do 5% acne med? I don't know, but I hope I did it right.
- [28:04]
A
So funny.
- [28:05]
B
But I think as a leader, just making sure everybody's happy. But also, I'm really hard on myself, and I. I want more out of myself. And I know, you know, I set myself to a higher standard, and so I'm always like, okay, what can I do to improve our team? What can I do to make sure everybody's happy? Because in the day, that's what my job is, to make sure everybody's happy and their cups are full, and I just want that for them. And so I'm like, how can I improve that for them? Or what can I do better as a whole? Because I love feedback, I love growing. And so just trying to make sure that I'm the best version of myself for the team. I think it's also really hard sometimes when I have family life, like, my daughter, and, like, she's my whole world now. And so it's just, like, you know, separating work and making sure that I am the best version for my team, whether I'm super tired from not sleeping at night. But I just. I always want to be the best for the team. So just making sure, like, that's, like, always on my mind. It's okay. Did I do enough today? Is everybody happy? Nobody's gonna leave, right?
- [29:17]
A
I need some of that. I feel like I'm overly confident. Like, I go home and I, like, don't think about a thing.
- [29:23]
B
But you're, like, on meetings all day long that, like, your brain is physically fried.
- [29:28]
A
Yeah.
- [29:28]
B
And I get to talk to people, and, like, I have, like, so many fun conversations.
- [29:32]
A
You're a mom, though. If I was a mom, my brain would be. Yeah, you're a mommy, Sita. Like, my brain would be so fried even getting this puppy. Actually, it hasn't been that bad.
- [29:44]
B
No, she's an angel.
- [29:45]
A
Yeah. You saw the videos. She does go Crazy. Well, thank you so much for coming on. Savannah is stuck at home with a sick household. Apparently, right now there's, like, first of all, all these sicknesses going around. I don't know.
- [30:00]
B
Alyssa, I was down for, like, two weeks.
- [30:02]
A
Yeah. She was out for two weeks. Our CO2 rep came in and said that there's a new strain of COVID I'm not, like, up in the news articles. I. That's not my feed. As for, like, help, whatever. So I didn't know about it. And she said it was, like, the worst thing she's ever experienced in her entire life. I'm like, ryan got, like, a 24 hour bug, so.
- [30:21]
B
So did Lauren.
- [30:22]
A
Yeah, so did Lauren. I don't know what's in the air. Y' all take your elderberry and glutathione or whatever.
- [30:29]
B
Get some wellness shots.
- [30:30]
A
Yeah, wellness shots.
- [30:32]
B
Because it's bad out there.
- [30:33]
A
Yeah. I luckily slept next to Ryan after when he had the bug and I didn't get sick, so you're lucky. I'm gonna take it. I was so mad at him because it was the day before the pup or. No, it was the night before.
- [30:44]
B
Yeah. Because puppy was coming home. Yeah.
- [30:46]
A
And I was like, you are not allowed to be sick. Like, I need help. But he. Maybe he didn't have the 24 hour bug, but I scared the life out of him. And I was like, you cannot be sick right now.
- [30:55]
B
So he's the worst time possible to be sick.
- [30:58]
A
Yeah. Well, thank you for coming on. We love you, everyone. Give your love to Alyssa, and we hope you guys have a wonderful rest of your week. Happy you Monday.