Podcast
The HighLevel Experience
Hosted by Vit Muller · EN
Welcome to The HighLevel Experience: Disruptor Diaries, your number one source for motivation, inspiration, and clarity for achieving success with HighLevel. Our podcast aims to inspire you through the stories of successful agencies, Saaspreneurs, and high-level affiliates, focusing not only on their achievements but also on their journey to get there.
Tune in every week for a fresh dose of the latest HighLevel feature updates in our weekly segment, where we geek out over the newest tools and strategies. Each episode is designed to equip fellow HighLeveler's with specific strategies, tactics, or tools that will help progress their business.
But that's not all! We also share three quick stories of businesses that have made an impact as a result of using HighLevel. Our ultimate goal? To be the #1 HighLevel Podcast with the fastest-growing listener base. Join us on this exciting journey and let's disrupt together!
29episodes
Episodes
Newest firstAll episodes
How Handling Refunds Can Make or Break Your Customer Relationships
2w ago01:15:57Tap to summarize90 - How Handling Refunds Can Make or Break Your Customer RelationshipsIn this episode, I sit down with Gary Capps, founder of myCRMSIM, to unpack the real journey behind building and scaling a SaaS product inside the HighLevel ecosystem.We go beyond surface-level tactics and dive into what it actually takes to grow a business, from struggling to sell a great product, to finding product-market fit, to balancing family life while scaling fast.This is a raw, honest conversation about business, mistakes, growth, and what really matters.Special Offer 🤩📣Get 25% off any plan, SMS, iMessage, WhatsApp and RCS using a promo code HLE25Visit highlevelexperience.com/mycrmsim to take advantage of this offer.About Gary CappsGary Capps is a seasoned agency owner and SaaS innovator, known for his expertise in developing SMS solutions for HighLevel users. As the founder of myCRMSIM, Gary has helped countless agencies overcome the challenges of traditional SMS platforms, providing a cost-effective and efficient alternative. His focus on innovation and customer education has positioned myCRMSIM as a leading solution in the HighLevel marketplace.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:01:00] Day-to-Day Operations Before myCRMSIM - Gary describes his agency's focus on building SaaS, database reactivations, and estimation calculators for trade services.👉 [00:03:00] Challenges in Selling Estimation Calculators - Discussion on the difficulties of selling estimation tools to trade services and the challenges of convincing them of the value.👉 [00:06:00] Transition to myCRMSIM - Gary explains how myCRMSIM took off, overtaking other projects, and the decision to focus on it due to market demand.👉 [00:08:00] Sales Challenges and Solutions - Gary shares insights on handling sales challenges, the importance of being in the trenches, and the role of a business owner in sales.👉 [00:15:00] Managing Customer Expectations and Support - Gary discusses handling customer support, managing refunds, and the importance of maintaining customer relationships.👉 [00:25:00] The Importance of Human Connection in Business - Conversation about attending events, building partnerships, and the value of face-to-face interactions in a digital world.👉 [00:37:00] Balancing Business and Personal Life - Gary talks about the challenges of balancing work with family life, the inspiration behind the SaaS Dads podcast, and the importance of relatable conversations among business owners.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.Supercharge Your Agency with Exclusive Free Resources! 🚀Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!Running a successful agency is challenging, but you don't have to do it alone. In collaboration with Vit Muller GHL Consulting we now offer you a collection of essential resources to help you protect your content, streamline your operations, and set your clients up for success. Click here to explore all the different resources available to your agency absolutely free!Recommended Tools, Add-ons and Services to Power Up🔥 your HighLevel™ SaaS AgencyDiscover our top recommended 3rd party providers and tools that seamlessly integrate with HighLevel. Streamline your workflows, automate tasks, and improve overall efficiency to take your agency to the next level.<a href="https://vitmuller.com/resources?utm_source=po...
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How Shipping Imperfect Products Quickly Leads to Faster Growth
3w ago01:32:56Tap to summarize89 - How Shipping Imperfect Products Quickly Leads to Faster GrowthVit sits down with HighLevel co-founder and operator-at-heart, Robin Alex, for an inside look at HighLevel’s origin story, product philosophy, and the future of AI for agencies. Robin shares how an IT-and-ops mindset shaped his journey from running a gaming servers business and his agency Innovate Fast to co-founding HighLevel with Shaun and Varun. They unpack the “skateboard” approach to shipping, why community-led growth beat paid ads, how SaaS Mode unlocked a new model for agencies, and where HighLevel is going next with AI agents, data residency, and B2B-friendly inbox controls. Robin also opens up about founder dynamics, decision-making without silos, and why agencies will remain the critical distribution layer in the AI era.Special Offer 🤩📣📌 🔥 Get 30-day extended free trial of Highlevel, the software I use for my own SaaS Agency (plus $3,277 worth of bonuses that I normally only give my paying clients) https://www.gohighlevel.com/vitAbout Robin AlexRobin Alex is the co-founder of HighLevel. A systems-first operator, he began in IT infrastructure and technical operations, launched one of his first ventures hosting gaming servers, and later founded Innovate Fast, where he helped small businesses scale with smart stacks, automations, and paid media. Those trenches led to HighLevel—a platform purpose-built to turn agencies into SaaS companies—co-founded with Shaun Clark and Varun Vairavan. Robin champions fast shipping, customer closeness, and building for agency leverage.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:01:00] The Origin of HighLevel - Robin shares the story of how he met Shaun and Varun, leading to the creation of HighLevel from a two-day prototype.👉 [00:12:00] Building HighLevel: The "Skateboard" Approach - Discussion on HighLevel's product philosophy of shipping fast, iterating with customers, and the importance of community-led growth.👉 [00:23:00] Innovate Fast and the Duct Tape Method - Robin talks about his previous company, Innovate Fast, and how it influenced the creation of HighLevel by solving complex agency problems.👉 [00:51:00] SaaS Mode and Pricing Strategy - Insights into how SaaS Mode was developed from customer behavior and the flexible pricing model that encourages agencies to evolve.👉 [00:58:00] AI Integration: "With You" and "For You" - Robin explains the dual approach to AI in HighLevel, enhancing both user workflows and automating client interactions.👉 [00:46:00] Community and Organic Growth - The role of community in HighLevel's growth, from Facebook chats to global events, and the power of word-of-mouth marketing.👉 [01:06:00] Future Plans: Data Residency and B2B Flexibility - Discussion on upcoming features like regional data hosting, B2B-friendly inbox controls, and the strategic direction of HighLevel.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.Supercharge Your Agency with Exclusive Free Resources! 🚀Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!Running a successful agency is challenging, but you don't have to do it alone. In collaboration with Vit Muller GHL Consulting we now offer you a collection of essential resources to help you protect your content, streamline your operations, and set your clients up for success. Click here to explore all the different resources available to your agency absolutely free!Recommended Tools, Add-ons and Services to Power Up🔥 your HighLevel™ SaaS ...
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Why "Link in Bio" is Hurting Your Engagement and What to Do Instead
4w ago01:12:35Tap to summarize88 - Why "Link in Bio" is Hurting Your Engagement and What to Do InsteadVit sits down with SaaS founder and agency operator Jeff Vanasdal to explore a smarter way to sell AI chat and voice solutions using personalized, interactive demos. After seeing traditional pitches fall flat, Jeff built Bot Mockups—a tool that lets agencies quickly create tailored demos across channels like Instagram, web chat, SMS, and voice. He walks through how to build demos in minutes, auto-scrape prospect data, and integrate everything into HighLevel for a scalable workflow. A practical episode packed with real strategies, pricing insights, and a special offer to get started.Special Offer 🤩📣🔥 Special Offer for Our Listeners:- Get a 14-day extended trial (standard is 7 days).- Limited-time annual plan for just $1,000 (normally ~$1,787). Available until end of May.How to claim:1) Visit highlevelexperience.com/botmockups2) Sign up for the trial.3) Email support@botmockups.com and mention you came from Vit’s podcast to get your extended trial and special pricing.About GUESTNAMEJeff Vanasdal is the founder of Bot Mockups, a platform that helps agencies sell AI chat and voice solutions with clarity and speed by “showing” personalized demos instead of explaining abstractly. With deep roots in motorsports media, social content at scale (4M+ followers), and lead-gen funnels, Jeff builds tools agencies actually need to turn complex tech into simple buying decisions. He also runs List Builder AI, focused on converting social followers into email and SMS subscribers.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:04:00] Early Ventures and Problem Solving - Jeff discusses his early ventures, including Santo Design Co. and his work with Orner Racing and Canam. He shares how he created his first funnel using QR codes at snowmobile races.👉 [00:10:00] The Flaws of "Link in Bio" and Social Media Engagement - Jeff explains why the traditional "link in bio" approach is flawed and introduces the concept of using Instagram comment-to-DM for better engagement and conversion.👉 [00:15:00] Building Bot Mockups and Overcoming Sales Challenges - Jeff talks about the challenges of selling AI solutions and how Bot Mockups was created to provide interactive demos that help prospects visualize the product.👉 [00:20:00] Live Demo of Bot Mockups - Jeff demonstrates how Bot Mockups works by creating a personalized IG comment-to-DM demo for the HighLevel Experience Podcast, showcasing its features and ease of use.👉 [00:30:00] Prospecting at Scale and HighLevel Integration - Discussion on how Bot Mockups integrates with HighLevel for scalable prospecting, including lead finding, enrichment, and automating demo creation.👉 [00:42:00] Pricing Strategies and Niche Targeting - Jeff and Vit discuss effective pricing strategies for selling AI solutions, emphasizing the importance of targeting high-ticket niches for better ROI.👉 [00:48:00] Future Roadmap and Enhancements - Jeff shares insights into the future roadmap for Bot Mockups, including potential integrations and enhancements to streamline the sales and fulfillment process.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.Supercharge Your Agency with Exclusive Free Resources! 🚀Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!Running a successful agency is challenging,...
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Why Human Touch Still Matters in an Automated World
Apr 1401:17:50Tap to summarize87 - Why Human Touch Still Matters in an Automated WorldVit sits down with Cleveland-based HighLevel agency owner and Muay Thai practitioner Charles Craggett to break down a systems-first approach to growing home service businesses. From the rule of 7 and SMS vs. email performance to AI that supports (not replaces) humans, Charles shares how he builds reliable marketing systems, streamlines operations, and integrates tools like ServiceTitan, Housecall Pro, and Jobber. He also covers pricing, packaging, a smart content partnership model, and a case study that drove 60% revenue growth.About Charles Craggett- Charles Craggett is a HighLevel-powered agency owner based in Cleveland, Ohio, specializing in systems-led growth for home service businesses (landscaping, roofing, plumbing, electrical, and more).- Formerly in insurance sales, Charles built an internal marketing and CRM engine during Covid that sparked his agency.- A dedicated Muay Thai and boxing practitioner, Charles brings fight-tested focus, discipline, and systems thinking to his clients’ marketing and operations.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:01:00] Martial Arts Influence on Business Systems - Charles discusses how martial arts training influences his approach to building systems and marketing, emphasizing focus and discipline.👉 [00:05:00] Transition from Insurance to Marketing Agency - Charles shares his journey from insurance sales to creating a marketing agency during COVID, leveraging HighLevel and digital strategies.👉 [00:13:00] Building a List and Nurture Sequences - The conversation shifts to the importance of list-building and long-term nurture sequences, with Charles explaining his approach to maintaining engagement and conversions.👉 [00:17:00] SMS vs. Email: Conversion Insights - Charles and Vit discuss the effectiveness of SMS compared to email, with Charles explaining why SMS often yields better conversion rates in his experience.👉 [00:23:00] Incorporating AI into Marketing Systems - Charles talks about using AI to enhance marketing systems, focusing on qualification and booking processes while maintaining a human touch.👉 [00:31:00] Systems Design for Trades and CRM Integration - The discussion covers designing systems for trades businesses and integrating HighLevel with other CRMs like ServiceTitan, Housecall Pro, and Jobber.👉 [00:42:00] Content Creation and Partnership Model - Charles explains his approach to content creation through partnerships, emphasizing the value of real, human-produced content over AI-generated alternatives.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.Supercharge Your Agency with Exclusive Free Resources! 🚀Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!Running a successful agency is challenging, but you don't have to do it alone. In collaboration with Vit Muller GHL Consulting we now offer you a collection of essential resources to help you protect your content, streamline your operations, and set your clients up for success. Click here to explore all the different resources available to your agency absolutely free!Recommended Tools, Add-ons and Services to Power Up🔥 your HighLevel™ SaaS AgencyDiscover our top recommended 3rd party providers and tools that seamlessly integrate with HighLevel. Streaml...
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Why Staying Comfortable Keeps Your Business From Growing
Apr 701:09:15Tap to summarize86 - Why Staying Comfortable Keeps Your Business From GrowingHost Vit Muller sits down with longtime operators and partners Walt Bayliss and Johann Nogueira to unpack their bold pivot from White Label Suite to AI X Up (AI Powered Up) — and why focusing on helping agencies and sales pros close deals beats trying to resell another tool. They break down how agentic AI is already here, show how to build a fully autonomous AI sales agent in 1:23, and share practical strategies for prospecting, data enrichment, deliverability, lead scoring, and multi-channel outreach that actually move the needle.Special Offer 🤩📣We're excited to offer you a chance to experience AI X Up firsthand. For a limited time, you can get a free AI X Up account with 100 credits, plus a step-by-step workshop to build your own autonomous AI agents just like the pros. 🤖✨Whether you're looking to streamline your prospecting or enhance your outreach, this is your opportunity to see how AI can transform your business.👉 Claim your free account and workshop here: https://highlevelexperience.com/aixupAbout Walt Bayliss & Johann Nogueira- Walt Bayliss: Product builder, systems thinker, and the “mad scientist” behind AI X Up’s rapid product development. Veteran software founder who’s shipped tools used by tens of thousands, with a relentless focus on customer outcomes.- Johann Nogueira: Growth strategist, global AI speaker, and partnership architect. Known for creative outreach plays and building scalable sales systems that get results.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:02:00] The Pivot to AI X Up - Discussion on the decision to rebrand from White Label Suite to AI X Up, focusing on helping agencies and sales pros close deals rather than reselling a tool.👉 [00:09:00] Understanding the Market and TAM Expansion - Walt and Johann explain how they identified their best users and expanded their Total Addressable Market (TAM) by targeting sales professionals and SDRs.👉 [00:21:00] Agentic AI and Building an AI Agent - Walt demonstrates how to build a fully autonomous AI sales agent in 1:23, showcasing the capabilities of AI in automating prospecting and outreach.👉 [00:30:00] Data Enrichment and Lead Scoring - The importance of data enrichment and lead scoring in HighLevel, focusing on tracking clicks and engagement rather than email opens to identify interested leads.👉 [00:38:00] Multi-Channel Outreach Strategies - Discussion on the effectiveness of using various outreach methods beyond email, including social media, phone calls, and creative direct mail sequences.👉 [00:47:00] Validating Offers and Go-to-Market Strategies - Insights on validating offers using the "fly-paper technique" and leveraging beta groups and partnerships for successful product launches.👉 [00:52:00] Building a Strong Business Partnership - Walt and Johann share how they maintain a successful partnership through shared values, transparency, and a focus on building a legacy rather than a quick exit.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.Supercharge Your Agency with Exclusive Free Resources! 🚀Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!Running a successful agency is challenging, but you don't have to do it alone. In collaboration with Vit Muller GHL Consulting we now offer you a collection of essential resources to help you protect your content, streamline your operations, and set your clients up for success. Click here to explore all the differ...
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How Chasing Perfection Is Holding Your Business Back
Mar 3101:27:43Tap to summarize85 - How Chasing Perfection Is Holding Your Business BackVit sits down with Coach Kevin Voisin—former head coach for Wake Up Warrior, longtime HighLevel power user, and co-founder of Apogee Strong schools—to talk about the mindset and operating system behind real results. They unpack practical ways agencies and SaaS founders can leverage HighLevel’s Communities to replace noisy Facebook Groups, make data-driven decisions that beat perfectionism, and reclaim attention from the content firehose. Kevin shares his “excellence over perfection” framework, how to transition communities cleanly, and a powerful reframe for ego, consistency, and ownership so you can ship, learn, and scale.Special Offer 🤩📣Extra Links Mentioned During The Interview: ChatgptChatGPT - Daily Spark ItscoachkevinCoach Kevin Voisin | Accountability, Mindset & Transformation Coaching ApogeestrongApogee | Reseeding Freedom Through Whole Family EducationAbout Coach Kevin Voisin- Mindset and leadership coach who has coached 40,000+ people- Former Head Coach for Garrett J. White’s Wake Up Warrior- Co-creator of Apogee Strong micro-schools (150+ schools globally)- HighLevel early adopter helping coaches and businesses migrate to HL Communities- Builder, operator, and systems thinker focused on no-fluff, results-first transformationHighlights 🔥Key points we talked about in this pilot episode!👉 [00:00:30] Perfection vs. Excellence - Kevin introduces the idea that perfection is a lie and excellence is achievable, emphasizing the importance of shipping useful work and iterating over time.👉 [00:02:00] Transitioning to HighLevel Communities - Kevin shares his experience moving from Facebook Groups to HighLevel Communities, detailing the benefits and challenges of the transition.👉 [00:03:00] Structuring HighLevel Communities - Discussion on how to effectively structure channels within HighLevel Communities, including social walls, replays, and coach-only content areas.👉 [00:05:00] The Importance of Data-Driven Decisions - Kevin and Vit discuss the importance of making decisions based on data rather than aesthetics, using real-world examples to illustrate their points.👉 [00:06:00] Consistency Over Intensity - Kevin explains why consistency in daily actions is more effective than sporadic intense efforts, particularly in building and scaling businesses.👉 [00:07:00] Attention as a Currency - The conversation shifts to the concept of attention as a valuable resource, with tips on how to guard it and use it effectively in business.👉 [00:09:00] Ego Mastery and Personal Growth - Kevin talks about mastering ego, focusing on the balance between confidence and humility, and the importance of taking responsibility for personal and professional growth.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.Supercharge Your Agency with Exclusive Free Resources! 🚀Get the Tools You Need to Protect, Optimize, and Scale Your Business – Absolutely Free!Running a successful agency is challenging, but you don't have to do it alone. In collaboration with Vit Muller GHL Consulting we now offer you a collection of essential resources to help you protect your content, streamline your operations, and set your clients up for success. <a href="https://vitmuller.co...
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Why Your Emails Keep Landing in Spam and How to Fix It
Mar 2501:21:21Tap to summarize84 - Why Your Emails Keep Landing in Spam and How to Fix ItEmail isn’t “set it and forget it.” In this technical deep dive, host Vit Muller sits down with deliverability specialist and longtime HighLevel power user, Matt Ratliff of FunnelTechie, to demystify the setup steps and strategy that keep your emails out of spam and your domain reputation protected.From the biggest mistakes agencies make when they migrate to HighLevel and “blast day one,” to exactly how to configure SPF, DKIM, and DMARC (root vs subdomain), this episode gives you a practical blueprint. Matt and Vit compare LC Email vs using Mailgun directly, walk through sane subdomain strategies for transactional and marketing sends, show how to read Gmail headers to diagnose alignment, and lay out smart ways to route replies (Conversations vs Gmail) without breaking your inbox or your reporting.They also unpack IP reputation (shared pools vs dedicated IPs), sunset policies, and why engagement is the number one signal — plus a proven way to automate it so your list stays healthy long-term.Special Offer 🤩📣Protect your domain reputation and automate list health with Matt’s Email Engagement System snapshot for HighLevel. This plug-and-play system identifies disengaged contacts, automates sunsetting, and runs structured win-back campaigns — so your deliverability improves and stays strong. Grab the Email Engagement System: https://highlevelexperience.com/emailengagementsystemAbout Matt RatliffMatt Ratliff is the founder of FunnelTechie and a recognized deliverability expert in the HighLevel community. With 20+ years designing, securing, and optimizing enterprise networks for Fortune 500s, Matt has been helping agencies, marketers, and SaaS founders improve email performance since 2020 — with a specialty in simplifying complex setups, safeguarding domain reputation, and turning engagement data into action.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:01:30] Common Mistakes in Email Deliverability - Discussion on the common mistake of migrating lists and blasting emails without proper setup, leading to domain reputation issues. Matt emphasizes the importance of understanding best practices from the start.👉 [00:03:30] Technical Setup Essentials - Matt explains the critical steps in setting up SPF, DKIM, and DMARC for email authentication. The conversation touches on the pros and cons of using Lead Connector Email versus Mailgun.👉 [00:05:00] Building and Maintaining a Healthy Email List - The importance of list hygiene and engagement is discussed. Matt shares insights on how disengagement can negatively impact deliverability and the role of open rates as a key signal.👉 [00:09:00] Vit’s Email Setup Process - Vit shares his approach to setting up email infrastructure, including the use of subdomains and Google Workspace. Matt provides feedback and additional tips on optimizing the setup.👉 [00:18:00] Understanding DMARC and Its Importance - A deep dive into DMARC records, including the differences between root and subdomain policies. Matt explains the significance of setting the correct policy and alignment tags.👉 [00:36:00] Subdomain Strategy and Email Routing - Discussion on the strategic use of subdomains for transactional versus marketing emails. The conversation also covers how to handle email replies and the implications of different routing choices.👉 [01:03:00] IP Reputation and Dedicated IPs - Matt explains the impact of IP reputation on deliverability and the considerations for using shared versus dedicated IPs. The importance of maintaining consistent email volume is highlighted.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩<str...
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Why Charging Too Little Can Hurt Your Agency More Than You Think
Mar 1801:08:55Tap to summarize83 - Why Charging Too Little Can Hurt Your Agency More Than You ThinkThis week, Vit sits down with systems engineer turned SaaSpreneur, Lucas Dantas, to unpack how he built a thriving HighLevel-powered SaaS and a fast-growing Portuguese-speaking community from the ground up—despite limited language support and zero local documentation at the start. Lucas shares how he localized payments (Boleto and Pix), navigated translation gaps, transitioned from services to scalable systems, and now helps agencies across Brazil and other Portuguese-speaking markets launch, sell, and support SaaS. He also breaks down his content engine (YouTube vs. Instagram), winning offer structures, AI + automation use cases that turn leads into booked appointments, and the operational processes agencies must master to make AI work in the real world.Special Offer 🤩📣Explore Lucas’s Magnetic Funnels community, programs, and lead magnets (quote assistant, cost simulators, AI calculators), and see how he helps Portuguese-speaking agencies launch and scale SaaS with HighLevel.- Access the community and offers: https://highlevelexperience.com/magneticfunnelsAbout Lucas DantasSystems engineer turned SaaS founder and community leader for Portuguese-speaking HighLevel users. Lucas is Founder of Magnetic Funnels, a HighLevel-powered SaaS focused on helping agencies launch and scale recurring revenue. He is a Creator of highly-engaging Portuguese content on HighLevel, automation, AI, and offer building. Last but not least Lucas is a Recipient of the SaaSprenuer Gold Award (100+ paying sub-accounts)Highlights 🔥Key points we talked about in this pilot episode!👉 [00:02:00] Challenges of Building a Community - Lucas discusses the initial challenges of building a community with minimal language support and documentation, focusing on translation and payment integration issues.👉 [00:05:00] Transition from Agency to SaaS - Lucas explains his shift from agency work to SaaS, emphasizing the importance of productizing delivery and offering recurring payments.👉 [00:06:00] Content Strategy and Lead Generation - The conversation shifts to Lucas's content strategy, using YouTube and Instagram to generate leads and build trust through authentic content.👉 [00:12:00] Targeting Agencies vs. End Users - Lucas discusses his focus on targeting agencies over end users, explaining the pricing strategy and support model that works best in Brazil.👉 [00:15:00] AI and Automation in Client Operations - Lucas shares his favorite AI and automation use cases, highlighting the transition from sending leads to delivering appointments using AI on SMS and voice.👉 [00:22:00] Importance of Process in AI Implementation - The discussion covers the necessity of having a clear process and documentation before implementing AI, ensuring effective client operations.👉 [00:46:00] Shifting Focus to Retention and Scaling - Lucas talks about shifting his focus to customer retention and scaling, detailing the changes he made to reduce churn and improve service delivery.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just maybe, spark the next big update. Quick, fun, and a bit cheeky—record your piece, send it over, and let's add some flavor to HighLevel feedback.Supercharge Your Agency with <a href="https://vitmuller.c...
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The Common Onboarding Error That’s Costing You Clients
Mar 1102:00:29Tap to summarize82 - The Common Onboarding Error That’s Costing You ClientsVit sits down with entrepreneur and systems thinker Jason Rule, co-founder of GHL Plugins, for a tactical deep dive on removing friction to unlock scale inside HighLevel. Jason traces his path from building an early SaaS for car dealers in the late ’90s to owning GNC stores, scaling Driven Nutrition into 2,300 CrossFit gyms, and ultimately creating tools that make HighLevel faster, smoother, and more profitable for agencies.They unpack why custom values are the hidden constraint in HighLevel, how snapshots and standardized processes create true leverage, and the exact tools Jason’s team built to eliminate bottlenecks—from rapid custom-values deployment and guided onboarding to a built-in project manager/support desk. Jason also demos Pulse AI, a HighLevel App Marketplace app that ingests conversations, scores sentiment, flags at-risk and hot opportunities, and delivers a daily “silver platter” of action items for your clients (or your own agency).Special Offer 🤩📣Try Pulse AI free for 7 daysPulse AI analyzes your client conversations and delivers a daily “silver platter” of insights: hot leads, churn risks, executive summaries, call quality, speed-to-lead, and more. Go to https://highlevelexperience.com/ghlplugins to claim the special offer.About Jason RuleJason Rule is an entrepreneur and systems strategist obsessed with removing friction. He’s a Co-founder of GHL Plugins, creators of workflow-enhancing tools for HighLevel agencies and SaaS founders. Former owner of GNC franchises and founder of Driven Nutrition, scaled across 2,300 CrossFit gyms. A longtime marketer/operator who blends automation, operations, and performance to help agencies scale without chaos.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:02:00] Transition from Supplements to HighLevel - Jason discusses his transition from owning GNC stores and running a supplement company to developing tools for HighLevel, emphasizing the importance of solving problems for agencies. 👉 [00:15:00] The Role of Custom Values in Scaling - Jason and Vit dive into the significance of custom values in HighLevel, explaining how they can be a constraint at scale and the leverage they provide when standardized. 👉 [00:21:00] Tools for Efficient Custom Values Management - Jason introduces tools like the Custom Values Form Editor and CV Initiator, which streamline the deployment of custom values and snapshots, making agency operations more efficient.👉 [00:57:00] Guided Onboarding and Project Management - Jason demonstrates the onboarding tool and project management system, explaining how they help agencies guide clients through setup and manage support tickets effectively.👉 [01:28:00] Pulse AI: Insights from Conversations - Jason showcases Pulse AI, a tool that analyzes conversations to provide actionable insights like sentiment and follow-up priorities, helping agencies manage client interactions better.👉 [01:18:00] Overcoming Common Agency Friction Points - Jason identifies common friction points in agencies, such as onboarding and support, and discusses strategies to address them for smoother operations and better client retention.👉 [01:49:00] Closing Thoughts and Life Balance - Jason shares personal insights on balancing business efficiency with family time, encouraging listeners to continuously improve their processes while prioritizing personal relationships.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. With a commitment to continuous development and community-driven innovation, Level Up Marketplace is redefining what’s possible within the HighLevel ecosystem.SPECIAL OFFER FOR OUR PODCAST LISTENERS! Use promo code VITMULLER at checkout to get 20% discount on your Level Up Marketplace Subscription! Click Here To Sign UpMy CRM SimUnlimited SMS & WhatsApp for HighLevelGet your SMS & WhatsApp marketing up and running effortlessly in 5 minutes with myCRMSIM + High Level and enjoy unlimited text messaging capabilities without the hassle of A2P registration or per message charges. Use promo code HLE25 to get 25% off any plan my CRM Plan. Click here to get startedLove This Podcast?Please rate and review in your favorite app by clicking hereSubscribe to High Level Experience Newsletter!Subscribe to our newsletter for exclusive updates, strategies, and a front-row seat to the latest GHL feature reviews, all tailored to propel your journey to HighLevel greatness. Join us now and be part of a community that's redefining success in the digital age! 🚀💼🎧✨Click here to subscribeShare your story to be featured on our next episode! Each episode we feature 3 different GHL agencies sharing 1 inspiring story of businesses and impact made for them as a result of using HighLevel. Click here to submit yours!🎤Got a Beef 🥩with HighLevel? Let’s Hear It!🎤Share it in 60 seconds and join our podcast party! It's your chance to make software talk entertaining and maybe, just ma...
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How AI Is Redefining SEO and What You Need to Do Right Now
Mar 401:14:59Tap to summarize81 - How AI Is Redefining SEO and What You Need to Do Right NowVit sits down with Nic Padilla, Director of Business Development at Boostability, to unpack what “good SEO” really means in 2026, how agencies can sell and deliver it without frying their teams, and why AI-driven search is more opportunity than threat. They cover practical frameworks for on-page and off-page SEO, transparent reporting that retains clients, realistic timelines and expectations, and how agencies can leverage Boostability’s white-label fulfillment to scale profitably. Nic also shares actionable tips on optimizing for AI (LLM.txt, schema, FAQs), clarifies myths (“SEO is dead”), and breaks down the differences between US and Australian SEO markets.Special Offer 🤩📣Nicolas is offering a FREE SEO audit for any prospect or client you're considering. Whether you're working with Boostability or not, this is your chance to get actionable insights and recommendations tailored to your needs. Don't miss out on this opportunity to elevate your SEO strategy. Claim your free audit now and start seeing the difference!👉 Get started here: highlevelexperience.com/boostabilityAbout Nicolas PadillaNicolas Padilla is Director of Business Development at Boostability, an SEO provider with 15+ years in the game, serving agencies globally via white-label partnerships. He’s trained teams across 15 countries, built strategic partnerships on three continents, and helped thousands of SMBs grow via search. Known for simplifying SEO, building trust before the sale, and creating scalable systems for agencies.Highlights 🔥Key points we talked about in this pilot episode!👉 [00:03:00] The Biggest Myth: "SEO is Dead" - Nicolas discusses the common misconception that SEO is dead and emphasizes the ongoing relevance of SEO fundamentals.👉 [00:04:00] US vs. Australia SEO Landscape - Nicolas compares the SEO landscape in the US and Australia, noting Google's dominance and the differences in competition and ranking ease.👉 [00:07:00] Defining Good SEO - Nicolas breaks down what constitutes good SEO, covering on-page, off-page, and technical aspects, and emphasizes the importance of user-first optimization.👉 [00:16:00] SEO Timelines and Expectations - Discussion on realistic timelines for SEO results, with Nicolas explaining that most clients can reach page one within six to nine months if done correctly.👉 [00:20:00] SEO Reporting and Client Retention - Nicolas highlights the importance of transparent reporting in retaining clients, detailing what should be included in monthly reports.👉 [00:32:00] SEO and AI: Embracing Chang - The conversation shifts to the impact of AI on SEO, with Nic explaining how to optimize for AI-driven search and the importance of LLM.txt and schema.👉 [00:44:00] White-Label SEO and Scaling with Boostability - Nicolas explains Boostability's white-label SEO services, how they help agencies scale without hiring, and the benefits of their proprietary Launchpad platform.Our Sponsors:We’re proud to partner with some of the top industry leaders who help make the HighLevel Experience Podcast possible:HighLevelHighLevel is the all-in-one sales, marketing, and automation platform powering thousands of agencies and businesses worldwide. From AI tools to funnels, CRM, workflows, chat, reviews, and more—HighLevel helps you automate, scale, and deliver better results with one powerful system.Click here to get 30-day extended free trial of HighlevelHL Pro Tools - Your All-in-One Agency ToolkitHL Pro Tools helps HighLevel users scale faster with daily coaching, industry-specific snapshots, done-for-you onboarding, branded demos, theme customisers, and white-label resources. It’s the ultimate toolkit for agencies wanting to grow, automate, and stand out — just like we do at the High Level Experience. - Click here to learn more about HL Pro ToolsVAHub PROFree Up Your Time with HighLevel-Pro VAs — $297 Onboarding Fee Waived!Meet VA Hub PRO—the ultimate VA agency built just for HighLevel users. Imagine having a team of skilled “HighLevel ninjas” who handle your GHL tasks flawlessly, freeing you to focus on growth, client meetings, and closing deals. I’ve seen the impact firsthand with my own VAs, Komal and Eyanda—they’re game-changers. Right now, VA Hub PRO is waiving the $297 onboarding fee. Book your call at highlevelexperience.vahubpro.com.Level Up MarketplaceA cutting-edge platform designed to extend the functionality of HighLevel, offering a wide range of custom apps and workflow actions tailored to meet the diverse needs of agencies and SaaS businesses.As one of the only six global HighLevel developer partners, Level Up Marketplace provides innovative solutions that streamline processes, enhance customization, and enable new revenue streams. Whether you're looking to replace external tools like Zapier with native HighLevel integrations or seeking unique app functionalities to solve specific business challenges, Level Up Marketplace delivers agile, high-quality applications that empower agencies to scale and optimize their operations effortlessly. 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